DoorDash US

2 months ago

Merchant Services Team Supervisor

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Lead a Merchant Experience Operations team focused on onboarding, menu and photo experience for merchants. Drive OKRs, coach via regular 1:1s, collaborate cross-functionally to improve processes, scale daily operations, run pilot projects, and shape team strategies while traveling up to 30% internationally.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Conduct weekly 1:1 sessions with direct reports and monthly skip-level meetings to foster strong team relationships and individual growth.
•Drive change management initiatives to ensure smooth transitions downstream and within your team.
•Manage and align team performance with OKRs and departmental goals, driving a results-oriented approach.
•Lead efforts to improve and scale daily operations, making operations more efficient and effective.
•Oversee and run pilot projects within your team to test and implement new strategies.

Travel: Low travel

Pay and Benefits

Salary: USD 72,000 - 105,900 annually

Key Requirements

•Minimum of 3 years of people management or supervisor experience, demonstrating effective leadership.
•Over 5 years of experience in operations, customer service, or other relevant fields.
•Proficiency in using Google Suite or similar software, including data creation and management in Google Sheets.
•Experience with SQL or similar query languages to search internal databases.
•Proficiency in Salesforce and Google Sheets with a strong understanding of data analytics.

Experience:3+ yearsMerchant servicesOn-demand platformDoorDash

Skills:LeadershipCommunicationProblem-solvingCross-functional collaborationTeam building

Languages:English

Tech Stack:Google SheetsSQLSalesforceGoogle Workspace

Company Brief

DoorDash US

On-demand logistics platform connecting consumers with local restaurants, grocers, and retailers for food delivery, pickup, and convenience services. Operates a marketplace and last-mile delivery network while offering tools and analytics for merchants and couriers.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2013

Website LinkedIn

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DoorDash US

2 months ago

Merchant Services Team Supervisor

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Conduct weekly 1:1 sessions with direct reports and monthly skip-level meetings to foster strong team relationships and individual growth.
•Drive change management initiatives to ensure smooth transitions downstream and within your team.
•Manage and align team performance with OKRs and departmental goals, driving a results-oriented approach.
•Lead efforts to improve and scale daily operations, making operations more efficient and effective.
•Oversee and run pilot projects within your team to test and implement new strategies.

Travel: Low travel

Pay and Benefits

Salary: USD 72,000 - 105,900 annually

Key Requirements

•Minimum of 3 years of people management or supervisor experience, demonstrating effective leadership.
•Over 5 years of experience in operations, customer service, or other relevant fields.
•Proficiency in using Google Suite or similar software, including data creation and management in Google Sheets.
•Experience with SQL or similar query languages to search internal databases.
•Proficiency in Salesforce and Google Sheets with a strong understanding of data analytics.

Experience:3+ yearsMerchant servicesOn-demand platformDoorDash

Skills:LeadershipCommunicationProblem-solvingCross-functional collaborationTeam building

Languages:English

Tech Stack:Google SheetsSQLSalesforceGoogle Workspace

Company Brief

DoorDash US

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2013

Website LinkedIn