Mastercard

1 month ago

Manager, HR Process Transformation & Architecture

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Lead design, standardization and continuous improvement of global HR processes and employee journeys. Partner with HR leaders, Experience Owners, HR Technology and regional stakeholders to diagnose current-state processes and design scalable future-state solutions that improve efficiency, compliance and user experience using process architecture, lean methodologies and service design.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Architecture & Urban Planning

Key Responsibilities

•Lead the discovery, analysis, value stream analysis and redesign of key HR processes across the employee lifecycle.
•Develop and maintain clear as-is and future-state process models, taxonomies, and standards using BPM tools such as SAP Signavio or similar platforms.
•Apply Lean, Six Sigma, and service design methodologies to identify inefficiencies, reduce friction, and improve both operational performance and employee experience.
•Partner closely with HR Technology, Workday, and service delivery teams to turn future-state designs into practical system and operating model solutions.
•Drive global process standardization while thoughtfully balancing local regulatory, compliance, and business needs.

Pay and Benefits

Salary: USD 125,000 - 207,000 annually

Perks:Health Insurance401kPaid LeaveGym MembershipSick Time

Key Requirements

•Proven experience in HR process architecture, business process redesign, or service delivery transformation within a complex global organization.
•Strong proficiency with BPM and process modelling tools such as SAP Signavio, Celonis, ARIS, or similar.
•Solid understanding of continuous improvement methodologies, including Lean, Six Sigma, value stream mapping, or systems thinking.
•Ability to translate process insights into clear requirements, practical roadmaps, and actionable change initiatives.
•Excellent communication, stakeholder management, and influencing skills across business and technical audiences.

Experience:HR transformationProcess architectureBusiness process redesign

Skills:CommunicationStakeholder managementInfluencingAnalyticalLeadership

Tech Stack:SAP SignavioCelonisARISWorkdayBPMLeanSix Sigma

Company Brief

Mastercard

Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Mastercard

1 month ago

Manager, HR Process Transformation & Architecture

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Architecture & Urban Planning

Key Responsibilities

•Lead the discovery, analysis, value stream analysis and redesign of key HR processes across the employee lifecycle.
•Develop and maintain clear as-is and future-state process models, taxonomies, and standards using BPM tools such as SAP Signavio or similar platforms.
•Apply Lean, Six Sigma, and service design methodologies to identify inefficiencies, reduce friction, and improve both operational performance and employee experience.
•Partner closely with HR Technology, Workday, and service delivery teams to turn future-state designs into practical system and operating model solutions.
•Drive global process standardization while thoughtfully balancing local regulatory, compliance, and business needs.

Pay and Benefits

Salary: USD 125,000 - 207,000 annually

Perks:Health Insurance401kPaid LeaveGym MembershipSick Time

Key Requirements

•Proven experience in HR process architecture, business process redesign, or service delivery transformation within a complex global organization.
•Strong proficiency with BPM and process modelling tools such as SAP Signavio, Celonis, ARIS, or similar.
•Solid understanding of continuous improvement methodologies, including Lean, Six Sigma, value stream mapping, or systems thinking.
•Ability to translate process insights into clear requirements, practical roadmaps, and actionable change initiatives.
•Excellent communication, stakeholder management, and influencing skills across business and technical audiences.

Experience:HR transformationProcess architectureBusiness process redesign

Skills:CommunicationStakeholder managementInfluencingAnalyticalLeadership

Tech Stack:SAP SignavioCelonisARISWorkdayBPMLeanSix Sigma

Company Brief

Mastercard

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor