Junior Technical Account Manager (Linux, programming skills)

Red Hat
Tokyo
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Teamwork","Problem-solving","Customer-focused","Presentation skills"]

Join Red Hat as a Junior Technical Account Manager (JTAM) through the FASTER development program. Over the first year, you’ll gain deep technical knowledge across Red Hat’s portfolio (Linux, Kubernetes, AI), receive mentorship, and engage directly with customers to deliver technical guidance and support, building the foundation to become a future TAM.

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FursaFursa
Red Hat
Red Hat
7 months ago

Junior Technical Account Manager (Linux, programming skills)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 days agoStatus: Live

Job Summary

Join Red Hat as a Junior Technical Account Manager (JTAM) through the FASTER development program. Over the first year, you’ll gain deep technical knowledge across Red Hat’s portfolio (Linux, Kubernetes, AI), receive mentorship, and engage directly with customers to deliver technical guidance and support, building the foundation to become a future TAM.
Location: Tokyo
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Respond to customer inquiries and requests, following established procedures
  • •Document customer interactions and track issue resolution progress in designated systems
  • •Escalate complex technical issues to senior team members for guidance and resolution
  • •Participate in internal training programs to develop product knowledge and technical skills
  • •Perform customer onboarding and account maintenance tasks with the assistance of senior team members

Pay and Benefits

Perks:Remote WorkLearning Budget

Key Requirements

  • •Passion and curiosity for open source technology and desire to build a career in tech
  • •Strong technical skills in computer science, IT, or related fields through university programs or certifications
  • •Ability to perform scripting languages (e.g., Python, Bash) or programming languages (e.g., Java, Go, C) is a plus
  • •Demonstrated experience applying technical troubleshooting, documentation, analytical, and problem-solving skills
  • •Ability to diagnose and resolve complex issues
Experience:Open sourceEnterprise IT
Skills:CommunicationTeamworkProblem-solvingCustomer-focusedPresentation skills
Languages:JapaneseEnglish
Tech Stack:LinuxKubernetesPythonBashJavaGoC

Company Brief

Red Hat
Provides enterprise open-source software solutions, including Red Hat Enterprise Linux, middleware, cloud, container, and Kubernetes technologies, delivering support, services, and solutions for hybrid cloud environments.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: IPO / Publicly Listed
Headquarters: Raleigh, United States
Founded: 1993
WebsiteLinkedIn