Process Leader - Sales & Marketing

ATI
North Carolina
Workplace: OnsiteFull timeFunction: Marketing & GrowthExperience: 2+ yearsEducation: bachelorsSkills: ["Continuous improvement","Customer relationship management","Problem resolution","Cross-functional coordination"]

Manage an ongoing working relationship with ATI’s customers by coordinating requests and account activity from quote/order through completion. Enter and maintain quote and order records, track backlog and shipment status, and handle account, invoice, and complaint issues. Gather market information to support product management and pricing, improve customer scorecards, and drive continuous improvement initiatives.

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FursaFursa
ATI
ATI
1 month ago

Process Leader - Sales & Marketing

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Last checked: 1 hour agoStatus: Live

Job Summary

Manage an ongoing working relationship with ATI’s customers by coordinating requests and account activity from quote/order through completion. Enter and maintain quote and order records, track backlog and shipment status, and handle account, invoice, and complaint issues. Gather market information to support product management and pricing, improve customer scorecards, and drive continuous improvement initiatives.
Location: North Carolina
Workplace: Onsite
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Mid level

Key Responsibilities

  • •Manage the ongoing working relationship with ATI customers, interfacing with internal and external stakeholders to manage accounts and requests from inception to completion.
  • •Enter, book, audit, acknowledge, amend, and log quotes and orders; manage backlog and report status to customers.
  • •Coordinate customer requests internally and externally, including activities such as recert requests and surveys.
  • •Handle account/invoice discrepancies and complaints; track shipments and provide shipping documents to customers.
  • •Work with customers to improve customer scorecards and actively engage in continuous improvement projects.

Key Requirements

  • •4-year college degree
  • •2+ years of experience in a sales, marketing, or process engineering environment
  • •Experience in an industrial setting is preferred
Experience:2+ yearsIndustrial
Education:Bachelor's
Skills:Continuous improvementCustomer relationship managementProblem resolutionCross-functional coordination

Company Brief

ATI
ATI (atimaterials.com) is a global producer of advanced specialty materials and components, supplying high-performance metals and alloys to aerospace, defense, energy, and industrial markets.
Industry: Materials Science
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Pittsburgh, United States
Website