Lead Technical Product Owner - Bank Fraud/Operations

USAA
San Antonio, Plano
Workplace: HybridFull timeUSD 143,320 - 273,930 annuallyFunction: Product ManagementExperience: 8+ yearsEducation: bachelorsSkills: ["Stakeholder management","Strategic thinking","Influencing decisions","Communication","Analytical rigor"]

Lead technical product ownership for USAA Bank’s Fraud and Operations organization, setting product vision and driving multi-year roadmaps. Partner with senior business and technology leaders to translate complex objectives into epics and features, shepherd initiatives from discovery to market validation, and quantify investment value through business case artifacts and KPI/KRI reporting. Operate in a SAFe environment, manage ambiguity, and mentor teams as an escalation point.

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FursaFursa
USAA
USAA
3 days ago

Lead Technical Product Owner - Bank Fraud/Operations

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Last checked: 1 hour agoStatus: Live

Job Summary

Lead technical product ownership for USAA Bank’s Fraud and Operations organization, setting product vision and driving multi-year roadmaps. Partner with senior business and technology leaders to translate complex objectives into epics and features, shepherd initiatives from discovery to market validation, and quantify investment value through business case artifacts and KPI/KRI reporting. Operate in a SAFe environment, manage ambiguity, and mentor teams as an escalation point.
Location: San Antonio, Plano
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Independently use digital/technology and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance.
  • •Lead discovery and delivery strategy by translating digital/technology product and experience opportunities into initiatives (requirements, epics, features).
  • •Guide highly complex, integrated product efforts from idea through market validation with business, UX, technology, ops, and other stakeholders.
  • •Drive and defend product investments by quantifying value using business case artifacts, hypotheses, and KPI/KRI performance reporting.
  • •Mentor team members, set standards for presentations and communication to senior leadership, and serve as an escalation point to resolve issues and manage risks/dependencies.
Travel: Medium travel

Pay and Benefits

Salary: USD 143,320 - 273,930 annually
Perks:Health InsuranceDentalVision401kPensionLife InsuranceParental LeavePaid Leave

Key Requirements

  • •Bachelor’s degree; or 4 years of relevant education and/or experience.
  • •8+ years of Digital/Technology Product Management experience across areas such as strategy/planning, innovation, user experience, process engineering, analytics, and/or research/testing.
  • •Advanced experience in a SAFe (Scaled Agile Framework) environment.
  • •Comprehensive knowledge of technology/digital products, including applications data analysis and research techniques.
  • •Proven ability to develop, influence, present, and communicate complex business/digital/technology concepts to cross-functional teams and senior leadership.
Experience:8+ yearsFinancial servicesInsuranceBankingHighly regulated industry
Education:Bachelor's
Skills:Stakeholder managementStrategic thinkingInfluencing decisionsCommunicationAnalytical rigor
Certifications:SAFe (Scaled Agile Framework)
Tech Stack:SAFeScaled Agile Framework

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn