Senior Product Engineer

Cresta
United States
Workplace: RemoteFull timeFunction: Laboratory & Clinical OperationsExperience: 5+ yearsSkills: ["Product judgment","Communication","Problem-solving","Collaboration","Engineering rigor"]

Build zero-to-one AI-native product experiences end to end, from early concepts and prototype validation through productionization. Partner with product managers, designers, researchers, engineers, and customer-facing teams to turn ambiguous customer needs into workflows, interfaces, and technical designs. Develop and improve AI agent development, testing, evaluation, monitoring, and optimization workflows, using data and user feedback to drive measurable improvements—while documenting and demoing progress for cross-functional alignment.

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FursaFursa
Cresta
Cresta
2 months ago

Senior Product Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Build zero-to-one AI-native product experiences end to end, from early concepts and prototype validation through productionization. Partner with product managers, designers, researchers, engineers, and customer-facing teams to turn ambiguous customer needs into workflows, interfaces, and technical designs. Develop and improve AI agent development, testing, evaluation, monitoring, and optimization workflows, using data and user feedback to drive measurable improvements—while documenting and demoing progress for cross-functional alignment.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Laboratory & Clinical Operations
Seniority: Sr. Manager level

Key Responsibilities

  • •Build AI-native product experiences from early concept through prototype, validation, and productionization.
  • •Translate ambiguous customer needs and product ideas into clear workflows, interfaces, and technical designs.
  • •Develop and improve AI agent development, testing, evaluation, monitoring, and optimization workflows.
  • •Use product data, user feedback, and evaluation results to understand what works and what needs improvement.
  • •Create demos, product notes, technical docs, and recommendations to align teams and help move faster.

Pay and Benefits

Equity and Bonus:Equity
Perks:MedicalDentalVisionPaid LeaveParental LeaveRetirement SavingsRemote WorkWellness StipendMeal ProgramCommuter Benefits

Key Requirements

  • •5+ years as a software/ML engineer building user-facing systems with strong full-stack skills.
  • •Experience building and shipping products or major features with end-to-end ownership.
  • •Hands-on experience with LLMs, AI agents, AI workflows, or applied ML products.
  • •Strong product judgment and the ability to simplify complex technical ideas into intuitive user experiences.
  • •Comfort working in ambiguous problem spaces while maintaining engineering rigor and communicating clearly cross-functionally.
Experience:5+ yearsAIMachine learningEnterprise software
Skills:Product judgmentCommunicationProblem-solvingCollaborationEngineering rigor
Languages:English
Tech Stack:LLMsAI agentsAI workflowsMachine learning

Company Brief

Cresta
Builds AI-driven real-time coaching and assistance for customer-facing teams, using conversational intelligence to improve agent performance, automate workflows, and boost customer outcomes across contact centers and sales operations.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: San Francisco, United States
Founded: 2017
WebsiteLinkedIn