Account Operations Outside Support Specialist II (Manheim)

AutoTrader.com
United States
Workplace: OnsiteFull timeUSD 16.59 - 24.86 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Customer service","Safety commitment"]

Support customer and account operations by maintaining communications, ensuring requirements are met, and helping resolve vehicle-related issues. Review and update condition and repair reports, walk vehicles to recommend reconditioning, and coordinate with Lot Operations and Recon to move vehicles and complete reconditioning on time. Prepare sale vehicle presentations and verify certifications, and help keep sale lineups ready by locating missing vehicles while demonstrating strong safety commitment.

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FursaFursa
AutoTrader.com
AutoTrader.com
1 day ago

Account Operations Outside Support Specialist II (Manheim)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Support customer and account operations by maintaining communications, ensuring requirements are met, and helping resolve vehicle-related issues. Review and update condition and repair reports, walk vehicles to recommend reconditioning, and coordinate with Lot Operations and Recon to move vehicles and complete reconditioning on time. Prepare sale vehicle presentations and verify certifications, and help keep sale lineups ready by locating missing vehicles while demonstrating strong safety commitment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Manage account relationships and maintain effective communications to ensure customer requirements are met.
  • •Review and update condition reports; approve and audit vehicle repair reports.
  • •Walk vehicles and make recommendations for reconditioning to increase vehicle value.
  • •Communicate with Lot Operations and Recon departments to ensure appropriate vehicle movement and timely completion of reconditioning.
  • •Prepare sale vehicle presentations, verify certifications/announcements, and coordinate readiness of vehicles for sale while participating in safety activities.

Pay and Benefits

Salary: USD 16.59 - 24.86 hourly
Perks:Paid LeavePaid HolidaysHealth InsuranceDentalVision401k

Key Requirements

  • •High School Diploma/GED.
  • •Generally less than 2 years of experience in a related field.
  • •Valid driver’s license and safe driving ability.
  • •Verbal and written communication skills.
  • •Knowledge of how to operate PC software applications (MS Office, Excel, Outlook).
Experience:AutoLogisticsTransportation
Education:High School
Skills:CommunicationCustomer serviceSafety commitment
Licenses:Driver’s license
Tech Stack:MS OfficeExcelOutlook

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com
Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1997
WebsiteLinkedIn