Senior Credit Controller (B2B Collection)

WPP
Mumbai
Workplace: HybridFull timeFunction: Finance & AccountingExperience: 6-12 yearsEducation: bachelorsSkills: ["Negotiation","Reconciliation","Client service","Self-motivation","Prioritization"]

Manage a portfolio of media and non-media clients within the Credit Collections team to ensure invoices are paid to contracted terms. Use credit management tools, email, and phone to contact clients, resolve disputes, reconcile accounts/ledgers, and accurately allocate cash upon receipt. Own communication records, SOX-aligned documentation integrity, reporting to weekly/monthly targets, and support cash planning, forecasting, and AR systems support.

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FursaFursa
WPP
WPP
10 hours ago

Senior Credit Controller (B2B Collection)

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Last checked: 6 hours agoStatus: Live

Job Summary

Manage a portfolio of media and non-media clients within the Credit Collections team to ensure invoices are paid to contracted terms. Use credit management tools, email, and phone to contact clients, resolve disputes, reconcile accounts/ledgers, and accurately allocate cash upon receipt. Own communication records, SOX-aligned documentation integrity, reporting to weekly/monthly targets, and support cash planning, forecasting, and AR systems support.
Location: Mumbai
Workplace: Hybrid
Employment Type: Full time
Job Function: Finance & Accounting
Seniority: Mid level

Key Responsibilities

  • •Manage an allocated client portfolio to ensure payment to contracted terms.
  • •Contact clients via credit management software, email, and telephone; record all communication and keep communication accurate.
  • •Resolve client queries and disputes (invoices, proof of delivery, credit notes) by liaising with Billing and Opco to progress issues.
  • •Reconcile client accounts/ledger and ensure accurate allocation of cash received, including daily bank statement review and cheques recording/banking.
  • •Provide weekly/monthly reporting, participate in debtors review meetings, recommend doubtful debt, and support cash planning and forecasting.

Key Requirements

  • •Minimum Graduate qualification with 6–12 years of credit collections experience within a multinational organization.
  • •Proficiency in Excel and Word.
  • •Strong communication skills for negotiation and reconciliation with a client-focused approach.
  • •Collection exposure to international clients.
  • •Fluency in English is must; self-motivated and able to meet deadlines.
Experience:6-12 years
Education:Bachelor's
Skills:NegotiationReconciliationClient serviceSelf-motivationPrioritization
Languages:English
Tech Stack:ExcelWordCredit management software

Company Brief

WPP
Global marketing and communications services group offering advertising, media investment management, branding, public relations, and digital services to multinational clients across industries.
Industry: Advertising Media Groups
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1971
WebsiteLinkedIn