Binance Accelerator Program - AI Supportability Engineer

Binance
Singapore, Taipei
Workplace: RemoteFull timeFunction: DevOps, Cloud & InfrastructureSkills: ["Problem-solving","Communication","Teamwork"]

Join Binance Accelerator Program as a TechOps Engineer in APAC timezones. You’ll set up dashboards and alerts, write runbooks, build a lightweight agent, participate in RCAs, and optimize incident-management workflows. You’ll work with Linux, scripting (Shell/Python), and basic SQL, with potential exposure to K8s/CI/CD and MLOps initiatives.

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FursaFursa
Binance
Binance
3 months ago

Binance Accelerator Program - AI Supportability Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Join Binance Accelerator Program as a TechOps Engineer in APAC timezones. You’ll set up dashboards and alerts, write runbooks, build a lightweight agent, participate in RCAs, and optimize incident-management workflows. You’ll work with Linux, scripting (Shell/Python), and basic SQL, with potential exposure to K8s/CI/CD and MLOps initiatives.
Location: Singapore, Taipei
Workplace: Remote
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure

Key Responsibilities

  • •Set up dashboards/alerts; script repetitive ticket steps.
  • •Participate in RCAs; log user pain points weekly; propose product fixes.
  • •Build a lightweight agent (e.g., telegram bot) with at least one reusable skill (log fetch, health check, etc.).
  • •Optimize a small workflow in incident management tooling.
  • •Write actionable runbooks.

Pay and Benefits

Perks:Remote Work

Key Requirements

  • •CS/Data/AI or related major; Linux + scripting (Shell/Python); basic SQL.
  • •Write actionable runbooks.
  • •Improve user experience from support data.
  • •Basic understanding of agents and skills.
Experience:BlockchainWeb3
Skills:Problem-solvingCommunicationTeamwork
Tech Stack:LinuxPythonShellSQLKubernetesCI/CDTerraformLangChain

Company Brief

Binance
Operates one of the world’s largest cryptocurrency exchanges, offering spot and derivatives trading, a native token (BNB), wallet services, staking, and a broad suite of crypto financial products and infrastructure.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Bootstrapped
Headquarters: George Town, Cayman Islands
Founded: 2017
WebsiteLinkedIn