Account Manager (Shanghai based, Academic Publishing)

Informa
Shanghai
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Consultative selling","Stakeholder management","Relationship building","Analytical thinking","Adaptability"]

Manage new and existing academic publishing customers in China, driving consultative account growth and achieving annual territory sales targets. Develop short-, medium-, and long-term business plans, conduct regular customer visits, and close deals within defined timeframes. Build relationships across academic institutions and stakeholders, maintain industry networks, update CRM with opportunities, and report on market conditions to evolve your territory engagement and strategies.

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FursaFursa
Informa
Informa
4 days ago

Account Manager (Shanghai based, Academic Publishing)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Manage new and existing academic publishing customers in China, driving consultative account growth and achieving annual territory sales targets. Develop short-, medium-, and long-term business plans, conduct regular customer visits, and close deals within defined timeframes. Build relationships across academic institutions and stakeholders, maintain industry networks, update CRM with opportunities, and report on market conditions to evolve your territory engagement and strategies.
Location: Shanghai
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Achieve and exceed annual territory sales targets and support business revenue/profit objectives.
  • •Develop and execute short-, medium-, and long-term territory business plans aligned to evolving market conditions.
  • •Plan and conduct regular customer sales visits across the product portfolio and region.
  • •Drive sales deal closure within defined timeframes and optimize core revenues while exploring new avenues/products.
  • •Maintain holistic customer relationships, develop stakeholder networks, update the company CRM, and report on market progress and trading conditions.
Travel: Low travel

Pay and Benefits

Perks:Annual BonusAnnual LeavePaid LeaveSocial InsuranceHousing FundHealth InsuranceVolunteering DaysEmployee Assistance

Key Requirements

  • •At least 3–5 years of successful account management experience.
  • •Strong understanding of the academic publishing industry and academic content business models.
  • •Proven sales success with a track record of meeting or exceeding ambitious revenue targets.
  • •Ability to analyze and synthesize complex information using data to drive performance improvements.
  • •Native Mandarin with communicable English proficiency, plus strong written and verbal stakeholder communication.
Experience:Academic publishingJournalsEBooksAcademic librariesB2B sales
Skills:Consultative sellingStakeholder managementRelationship buildingAnalytical thinkingAdaptability
Languages:MandarinEnglish
Tech Stack:MS OfficeCRM

Company Brief

Informa
Global business-to-business information services group operating events, academic and professional publishing, and data & analytics businesses serving specialist markets worldwide.
Industry: Publishing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1998
WebsiteLinkedIn