Watchmaker

RealReal
United States
Workplace: OnsiteFull timeUSD 59,608.8 - 85,170Function: Field Service, Maintenance & Skilled TradesExperience: 3-5 yearsEducation: certificationSkills: ["Communication","Attention to detail","Organization","Adaptability","Self-motivation"]

Assess the condition, authenticity, and functionality of timepieces, diagnosing issues and performing repairs to restore accuracy and performance. Handle basic to moderately complex mechanical service, including adjustments, regulations, battery replacement for quartz models, and link additions/removal. Coordinate with watchmakers, clients, customers, and Operations to obtain repair approvals, and support training initiatives to help scale and diversify the watch repair program.

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FursaFursa
RealReal
RealReal
1 month ago

Watchmaker

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Assess the condition, authenticity, and functionality of timepieces, diagnosing issues and performing repairs to restore accuracy and performance. Handle basic to moderately complex mechanical service, including adjustments, regulations, battery replacement for quartz models, and link additions/removal. Coordinate with watchmakers, clients, customers, and Operations to obtain repair approvals, and support training initiatives to help scale and diversify the watch repair program.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Assess the condition, authenticity, and functionality of timepieces.
  • •Diagnose and perform service on basic to moderately complex timepieces to restore accuracy and functionality.
  • •Coordinate communication between watchmakers, clients/customers, and the Operations team to obtain approval for needed repairs.
  • •Perform simple adjustments and regulations for mechanical movements, plus battery replacement on quartz models and link additions/removal.
  • •Partner with Expert Service leaders and contribute to initiatives that scale and diversify watch repair and service growth.

Pay and Benefits

Salary: USD 59,608.8 - 85,170
Perks:Meal AllowanceEquity401kHealth InsuranceDentalVisionParental LeavePaid HolidaysFlexible Time

Key Requirements

  • •3-5 years of experience repairing timepieces.
  • •Degree or certification from a relevant watchmaking educational institution.
  • •Ability to work with technology solutions to improve productivity and efficiency.
  • •Ability to handle multiple complex, time-sensitive situations.
  • •Excellent verbal and written communication skills.
Experience:3-5 years
Education:Certification / Diploma
Skills:CommunicationAttention to detailOrganizationAdaptabilitySelf-motivation
Certifications:WOSTEP

Company Brief

RealReal
Operates an online luxury consignment marketplace for buying and selling authenticated pre-owned designer fashion, jewelry, watches, and home goods. It combines e-commerce with authentication, pricing, and logistics services for sellers and shoppers.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
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