Technical Account Manager - Benelux

Camunda
Anywhere
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsSkills: ["Collaboration","Advisory","Stakeholder management","Strategic problem solving","Clear communication"]

Partner with strategic enterprise customers as their primary technical contact throughout Camunda’s adoption journey. Build and execute tailored technical adoption plans, deliver hands-on guidance and best practices to technical and business stakeholders, and proactively run platform/solution health checks to remove execution risks. Collaborate cross-functionally (CS, Consulting, Support, Product, Engineering, Sales/Pre-Sales) to drive measurable customer outcomes, with occasional onsite support for key milestones.

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FursaFursa
Camunda
Camunda
3 days ago

Technical Account Manager - Benelux

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: first listed 3 days ago

Job Summary

Partner with strategic enterprise customers as their primary technical contact throughout Camunda’s adoption journey. Build and execute tailored technical adoption plans, deliver hands-on guidance and best practices to technical and business stakeholders, and proactively run platform/solution health checks to remove execution risks. Collaborate cross-functionally (CS, Consulting, Support, Product, Engineering, Sales/Pre-Sales) to drive measurable customer outcomes, with occasional onsite support for key milestones.
Location: Anywhere
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Serve as the primary technical contact and trusted advisor for designated enterprise customers through all stages of Camunda adoption.
  • •Create and execute tailored technical adoption plans that maximize business outcomes and ensure long-term success.
  • •Provide hands-on technical guidance, best practices, and advisory services from onboarding through ongoing operations.
  • •Proactively conduct platform and solution health checks, manage escalations, and advocate for customer needs to remove execution risks.
  • •Foster cross-functional relationships across Camunda teams to drive measurable customer outcomes at scale, including onsite time for key milestones as needed (up to 50%).
Travel: High travel

Pay and Benefits

Equity and Bonus:Equity
Perks:Remote WorkLearning Budget

Key Requirements

  • •At least 3 years of experience as a Technical Account Manager or a directly comparable role in enterprise software.
  • •Hands-on technical expertise with a high-level programming language (such as Java, C#, or Python) and relevant enterprise software frameworks.
  • •Solid understanding of modern solution architectures and paradigms, including DevOps topics (especially Kubernetes).
  • •Track record of building trusted relationships and providing advisory services to both technical and business stakeholders, explaining complex issues clearly to varied audiences.
  • •Comfortable with strategic problem solving and tailoring approaches to unique customer situations; willing to spend time on-site with clients as needed (up to 50% during busy periods).
Experience:3+ yearsEnterprise software
Skills:CollaborationAdvisoryStakeholder managementStrategic problem solvingClear communication
Certifications:AWS Certified Solutions ArchitectAzure Solutions Architect ExpertCKADCKA
Tech Stack:JavaC#PythonDevOpsKubernetes

Company Brief

Camunda
Provides an open-source and commercial platform for process orchestration and workflow automation, enabling enterprises to design, execute, and monitor business processes across people, systems, and AI agents.
Industry: SaaS
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series B
Headquarters: Berlin, Germany
Founded: 2008
Glassdoor
Glassdoor: 3.4
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