Personal Banker Associate I

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative selling","Customer relationship management","Risk management","Communication","Ethical decision-making"]

Complete a 4–8 week onboarding and education program to become a Retail Personal Banker I. Use a consultative sales process and Financial Needs Assessment to build customer profiles, recommend retail and small business solutions, and cross-sell to acquire new households and deepen relationships. Support Financial Center platform operations by processing teller transactions, managing risk responsibly, referring to business partners, meeting customer experience goals, and participating in consumer loan and bankcard processes.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Fifth Third Bancorp
Fifth Third Bancorp
13 hours ago

Personal Banker Associate I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Complete a 4–8 week onboarding and education program to become a Retail Personal Banker I. Use a consultative sales process and Financial Needs Assessment to build customer profiles, recommend retail and small business solutions, and cross-sell to acquire new households and deepen relationships. Support Financial Center platform operations by processing teller transactions, managing risk responsibly, referring to business partners, meeting customer experience goals, and participating in consumer loan and bankcard processes.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs.
  • •Recommend appropriate retail consumer and small business solutions and utilize CAMP and approved marketing tools to reach out and set appointments.
  • •Focus on cross-selling and engage in outside sales activities, including onsite presentations and community financial literacy events.
  • •Maintain relationships with business partners and refer customers for timely, holistic financial solutions.
  • •Process teller transactions and participate in consumer loan and bankcard processes from application through closing.
Travel: Medium travel

Key Requirements

  • •College degree or work experience with transferrable skills (or a combination of education and experience).
  • •Preferred experience in the financial industry.
  • •Ability to develop comfort with sales activities to acquire new customers and cross-sell to existing customers.
  • •Must demonstrate understanding of advanced math functions to analyze credit and financial information.
  • •Able to represent the bank professionally via appearance and verbal/written communication.
Skills:Consultative sellingCustomer relationship managementRisk managementCommunicationEthical decision-making
Certifications:S.A.F.E. Act registration (NMLS)
Tech Stack:CAMPFinancial Needs AssessmentNMLS

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor