Partner Operations Manager

SingleStore
Costa Rica
Workplace: RemoteFull timeFunction: Business OperationsExperience: 3-5 yearsSkills: ["Communication","Stakeholder management","Analytical","Detail-oriented","Organizational skills"]

Oversee and optimize the partner and reseller operations within the GTM ecosystem for a fast-growing SaaS company. Partner with Sales, RevOps, Finance, Legal, and Channel leaders to govern deals, marketplace transactions, and partner programs; own data, processes, and dashboards to surface insights and drive indirect revenue.

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FursaFursa
SingleStore
SingleStore
4 months ago

Partner Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Oversee and optimize the partner and reseller operations within the GTM ecosystem for a fast-growing SaaS company. Partner with Sales, RevOps, Finance, Legal, and Channel leaders to govern deals, marketplace transactions, and partner programs; own data, processes, and dashboards to surface insights and drive indirect revenue.
Location: Costa Rica
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Own the day-to-day operational support for partner, channel, and reseller motions (deal registration, approvals, pricing, workflows, agreements, exception handling).
  • •Partner with leadership to operationalize partner programs and tiers (benefits, discounts, incentives, requirements) and ensure they are reflected accurately in systems and processes.
  • •Maintain and execute reseller agreements, including standard and non-standard terms impacting bookings, margins, and commissions.
  • •Create and maintain internal and external documentation and training on partner processes (deal reg, marketplace flows, fees, approvals).
  • •Build and maintain dashboards and reporting for partner performance (pipeline, bookings, ACV, margins, marketplace volume).

Key Requirements

  • •3–5+ years of experience in Partner Operations, Channel Operations, Revenue Operations, or Sales Operations at a B2B technology or SaaS company.
  • •Direct experience supporting both direct and indirect selling motions, including resellers, distributors, and cloud marketplaces.
  • •Hands-on experience with Salesforce (and ideally CPQ and/or PRM tools) for managing partner accounts, opportunities, and deal registration; experience with designing and maintaining fields, workflows, integrations, and dashboards.
Experience:3-5 yearsSaaSCloud marketplacesB2B
Skills:CommunicationStakeholder managementAnalyticalDetail-orientedOrganizational skills
Languages:English
Tech Stack:SalesforceCPQPRMDashboardsMarketplace integrationsAWS MarketplaceAzure MarketplaceGCP Marketplace

Company Brief

SingleStore
Provides a distributed, high-performance SQL database for real-time analytics and transactions. SingleStore delivers a cloud-native platform that combines transactional and analytical workloads for modern data-intensive applications.
Industry: Data Infrastructure
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2011
WebsiteLinkedIn