Sales Associate

Tapestry
Switzerland
Workplace: OnsitePart timeFunction: SalesExperience: 1+ yearsSkills: ["Customer focus","Drive for results","Interpersonal savvy","Learning on the fly","Dealing with ambiguity"]

Deliver an elevated, personalized shopping experience as the front-line ambassador for the Coach brand. Build client relationships through styling and product expertise, drive sales via cross-selling and tailored recommendations, and use mobile POS, clienteling tools, and social selling (including short-form video) to encourage repeat purchases. Support daily store operations including transactions, inventory processing, visual merchandising, and maintaining a clean, organized floor and stockroom while meeting individual and team KPIs.

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FursaFursa
Tapestry
Tapestry
4 days ago

Sales Associate

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Last checked: 1 hour agoStatus: Live

Job Summary

Deliver an elevated, personalized shopping experience as the front-line ambassador for the Coach brand. Build client relationships through styling and product expertise, drive sales via cross-selling and tailored recommendations, and use mobile POS, clienteling tools, and social selling (including short-form video) to encourage repeat purchases. Support daily store operations including transactions, inventory processing, visual merchandising, and maintaining a clean, organized floor and stockroom while meeting individual and team KPIs.
Location: Switzerland
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and follow Coach style and service standards.
  • •Build client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales via cross-selling, upselling, and tailored recommendations while meeting personal and store KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Complete daily store operations including transactions, cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards and policy compliance.

Pay and Benefits

Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) and knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including reading price/release sheets.
  • •Strong German and English proficiency.
  • •Ability to work in a fast-paced environment and handle multiple customers on the floor.
  • •Luxury retail background and social media savvy, including clienteling and data acquisition skills (preferred).
Experience:1+ yearsLuxury retail
Skills:Customer focusDrive for resultsInterpersonal savvyLearning on the flyDealing with ambiguity
Languages:GermanEnglish
Tech Stack:POSIPadMobile POSLaptopWalkie-talkieShort-form videoSocial sellingClientelingVisual merchandising

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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