Delivery Hero

1 month ago

Strategic Account Manager, Bulgaria

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Build and manage relationships with Glovo’s top partners in Bulgaria, driving revenue growth through promotions, marketing activations, and menu performance. Onboard new partners, analyze KPIs, prepare partner reports, and translate feedback into product and operations improvements while collaborating with sales and cross-functional teams in a fast-paced startup environment.

Location: Sofia

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Build and maintain long-term relationships with partner brands, stores and restaurants through proactive communication and quarterly business reviews
•Negotiate promos and drive partner growth through marketing activations and menu performance metrics (AOV, conversion rate, etc.)
•Onboard new top partners with necessary tools and information to accelerate platform adoption
•Monitor partner KPIs, analyze performance, and implement actions to ensure growth and sustainable economics
•Prepare dashboards and reports for partners and internal teams to drive operational improvements and strategic decisions

Pay and Benefits

Perks:Health InsuranceWellness StipendParental LeaveRemote WorkMeal AllowanceMultisport

Key Requirements

•At least 5 years of experience in a fast-paced environment (start-ups, FMCG, retail, telecoms, advertising, food-hospitality, etc.)
•University degree from a renowned university (high grades a plus)
•Experience in FMCG, food-hospitality or on-demand delivery industry is a plus
•Strong business acumen and ability to understand partners' business models and objectives
•Partner collaboration experience of at least 4 years working with external partners to align on strategic initiatives, drive mutual growth and manage account-related matters

Experience:5+ yearsFMCGOn-demand deliveryRetailAdvertisingFood-hospitalityStart-ups

Education:Bachelor's

Skills:CommunicationStakeholder managementProblem solvingData-driven thinkingProject managementNegotiationPresentation

Languages:BulgarianEnglish

Tech Stack:Google SuiteMS OfficeExcel

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Delivery Hero

1 month ago

Strategic Account Manager, Bulgaria

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Sofia

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Build and maintain long-term relationships with partner brands, stores and restaurants through proactive communication and quarterly business reviews
•Negotiate promos and drive partner growth through marketing activations and menu performance metrics (AOV, conversion rate, etc.)
•Onboard new top partners with necessary tools and information to accelerate platform adoption
•Monitor partner KPIs, analyze performance, and implement actions to ensure growth and sustainable economics
•Prepare dashboards and reports for partners and internal teams to drive operational improvements and strategic decisions

Pay and Benefits

Perks:Health InsuranceWellness StipendParental LeaveRemote WorkMeal AllowanceMultisport

Key Requirements

•At least 5 years of experience in a fast-paced environment (start-ups, FMCG, retail, telecoms, advertising, food-hospitality, etc.)
•University degree from a renowned university (high grades a plus)
•Experience in FMCG, food-hospitality or on-demand delivery industry is a plus
•Strong business acumen and ability to understand partners' business models and objectives
•Partner collaboration experience of at least 4 years working with external partners to align on strategic initiatives, drive mutual growth and manage account-related matters

Experience:5+ yearsFMCGOn-demand deliveryRetailAdvertisingFood-hospitalityStart-ups

Education:Bachelor's

Skills:CommunicationStakeholder managementProblem solvingData-driven thinkingProject managementNegotiationPresentation

Languages:BulgarianEnglish

Tech Stack:Google SuiteMS OfficeExcel

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor