IT Generalist (San Francisco)

Coder
San Francisco
Workplace: HybridFull timeUSD 121,000 - 164,000 annuallyFunction: IT Support & HelpdeskExperience: 2-4 yearsSkills: ["Detail-oriented","Strong communication","Independent work","Security-first mindset","Problem-solving"]

Serve as the first line of IT support, helping employees through Slack and an internal ticketing system. Own onboarding/offboarding with Okta account provisioning, SaaS license management, and device setup. Administer core tools such as Google Workspace, Slack, Jamf, and 1Password, manage macOS asset inventory, and support SOC 2 and GDPR compliance activities. Improve workflows as the company grows by documenting processes and identifying tooling gaps.

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FursaFursa
Coder
Coder
5 days ago

IT Generalist (San Francisco)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Serve as the first line of IT support, helping employees through Slack and an internal ticketing system. Own onboarding/offboarding with Okta account provisioning, SaaS license management, and device setup. Administer core tools such as Google Workspace, Slack, Jamf, and 1Password, manage macOS asset inventory, and support SOC 2 and GDPR compliance activities. Improve workflows as the company grows by documenting processes and identifying tooling gaps.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: IT Support & Helpdesk
Seniority: Mid level

Key Responsibilities

  • •Provide first-line IT support to employees via Slack and an internal ticketing system
  • •Manage onboarding/offboarding, including Okta account provisioning and SaaS license management
  • •Administer and maintain core business tools such as Google Workspace, Slack, Jamf, and 1Password
  • •Set up and manage macOS hardware inventory, including procurement, configuration, and asset tracking
  • •Support SOC 2 and GDPR compliance processes for access controls, audits, and data security

Pay and Benefits

Salary: USD 121,000 - 164,000 annually
Equity and Bonus:Equity

Key Requirements

  • •2-4 years of experience in IT support or systems administration
  • •Proficiency with Okta, Google Workspace, Slack, Zoom, and Apple device management (Jamf preferred)
  • •Ability to work independently while remote and prioritize across multiple IT tasks
  • •Security-first mindset with understanding of access controls and audit trails
  • •Experience with or interest in supporting compliance frameworks like SOC 2
Experience:2-4 years
Skills:Detail-orientedStrong communicationIndependent workSecurity-first mindsetProblem-solving
Tech Stack:OktaGoogle WorkspaceSlackZoomJamf1PasswordMacOSSaaS managementTicketing systemSOC 2GDPR

Company Brief

Coder
Provides self-hosted cloud development environments and enterprise tooling that centralize developer workspaces, improving security, onboarding, and developer productivity for organizations.
Industry: Developer Tools
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Funding: Series B
Headquarters: Austin, United States
Founded: 2017
Glassdoor
Glassdoor: 4.4
WebsiteLinkedInGlassdoor