Customer Service Coordinator Part Time (St. Paul, MN, US)

American Airlines Group
St. Paul
Workplace: OnsitePart timeUSD 23.23+ hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Communication","Organizational skills","Self-motivation","Safety awareness"]

Interact with customers in a courteous, efficient, friendly, and professional manner while supporting airport operations. Assist with passenger check-in and cargo acceptance, interpret domestic and international travel and shipment rules, and meet/dispatch aircraft within established times. Help distressed passengers, protect company property and revenue, and support security and emergency situations, including possible air stairs operations and air-to-ground/tower duties. Work irregular and extended hours as scheduled.

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FursaFursa
American Airlines Group
American Airlines Group
3 days ago

Customer Service Coordinator Part Time (St. Paul, MN, US)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Interact with customers in a courteous, efficient, friendly, and professional manner while supporting airport operations. Assist with passenger check-in and cargo acceptance, interpret domestic and international travel and shipment rules, and meet/dispatch aircraft within established times. Help distressed passengers, protect company property and revenue, and support security and emergency situations, including possible air stairs operations and air-to-ground/tower duties. Work irregular and extended hours as scheduled.
Location: St. Paul
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Promote and sell air travel to the traveling public or freight forwarders.
  • •Provide assistance with passenger check-in and cargo acceptance.
  • •Interpret government rules and requirements for domestic and international travel or cargo shipments.
  • •Meet and dispatch aircraft within established times and assist with passenger and customer needs during disruptions.
  • •Protect company property and revenue, provide for safe travel, and respond during security and emergency situations.

Pay and Benefits

Salary: USD 23.23 hourly
Perks:Health InsuranceDentalVision401kPet Insurance

Key Requirements

  • •High school diploma or GED.
  • •Read, write, and fluently speak and understand English.
  • •Ability to obtain/maintain required airport authority and/or US Customs security badges (if applicable) and complete FAA criminal background checks for unescorted SIDA access (if applicable).
  • •Ability to work irregular and/or extended hours, including weekends and holidays, and report to work regularly and on time.
  • •Applicable valid driver’s license as required by local authorities.
Education:High School
Skills:Customer serviceCommunicationOrganizational skillsSelf-motivationSafety awareness
Licenses:Valid driver’s license
Languages:English

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn