Operations Lead - Full Time (Calgary, AB, CA, T2J 3V1)

Sephora
Calgary
Workplace: OnsiteFull timeCAD 20 - 23.55 hourlyFunction: Business OperationsExperience: 1-3 yearsSkills: ["Leadership","Coaching","Feedback","Time management","Problem-solving"]

Lead day-to-day operations for a Sephora store location as Team Lead, Operations, directly managing the Operations team and supporting execution of in-store operating processes. Own operational excellence across inventory (shipping, receiving, returns, cycle counting), visual merchandising standards, supply management, and store readiness. Serve as Manager on Duty when needed, influence peers through coaching and feedback, and help develop budget strategies tied to sales performance, staffing, payroll, and controllable expenses.

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FursaFursa
Sephora
Sephora
2 days ago

Operations Lead - Full Time (Calgary, AB, CA, T2J 3V1)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Lead day-to-day operations for a Sephora store location as Team Lead, Operations, directly managing the Operations team and supporting execution of in-store operating processes. Own operational excellence across inventory (shipping, receiving, returns, cycle counting), visual merchandising standards, supply management, and store readiness. Serve as Manager on Duty when needed, influence peers through coaching and feedback, and help develop budget strategies tied to sales performance, staffing, payroll, and controllable expenses.
Location: Calgary
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Directly manage the Operations team and support operations leadership and execution for the store.
  • •Lead operational excellence by ensuring all store operations-focused processes are completed to company standards.
  • •Manage inventory processes including shipping, receiving, returns, and cycle counting within company guidelines.
  • •Manage visual merchandising standards and oversee cleaning crews with feedback, coaching, and escalation.
  • •Support performance assessment and development for the operations team and act as Manager on Duty when needed.

Pay and Benefits

Salary: CAD 20 - 23.55 hourly
Perks:Annual Bonus

Key Requirements

  • •1–3 years of experience in a similar role at a similar volume store or equivalent internal experience.
  • •Proven ability to influence peers and provide feedback.
  • •Demonstrated strong store operations skills.
  • •Ability to manage performance situations for the operations team and deliver timely feedback.
  • •Effective time management and problem-solving skills.
Experience:1-3 yearsRetailStore operations
Skills:LeadershipCoachingFeedbackTime managementProblem-solving

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn