Sr. Associate Director, Data and Analytics (AI Agent Engineer) (Shenzhen, GD, CN, 518010)

HSBC
Shenzhen
Workplace: OnsiteFull timeFunction: Data Analytics & Business IntelligenceSkills: ["Cross-functional collaboration","Operational readiness","Risk awareness","Process improvement"]

Build end-to-end AI agents for KYC onboarding, credit assessment, and portfolio management workflows, reducing manual effort and cycle time. Implement grounded RAG with ingestion, chunking, indexing, reranking, citations, freshness, and access controls. Integrate agents with internal APIs and workflow tools, engineer predictable structured outputs with guardrails, and deliver evaluation/telemetry-driven regression testing. Ensure operational readiness with monitoring, audit logs, and incident runbooks while partnering with Risk/Compliance/InfoSec for sensitive data controls.

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FursaFursa
HSBC
HSBC
18 hours ago

Sr. Associate Director, Data and Analytics (AI Agent Engineer) (Shenzhen, GD, CN, 518010)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Build end-to-end AI agents for KYC onboarding, credit assessment, and portfolio management workflows, reducing manual effort and cycle time. Implement grounded RAG with ingestion, chunking, indexing, reranking, citations, freshness, and access controls. Integrate agents with internal APIs and workflow tools, engineer predictable structured outputs with guardrails, and deliver evaluation/telemetry-driven regression testing. Ensure operational readiness with monitoring, audit logs, and incident runbooks while partnering with Risk/Compliance/InfoSec for sensitive data controls.
Location: Shenzhen
Workplace: Onsite
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Director level

Key Responsibilities

  • •Build end-to-end agents for KYC onboarding, credit assessment, and portfolio management workflows, including triage, summarisation, exception routing support, and portfolio review pack assistance.
  • •Implement grounded RAG (ingestion, chunking, indexing, reranking, citations, freshness strategies, and access controls).
  • •Integrate agents with internal services/APIs and workflow tools such as case management, knowledge bases, and data services.
  • •Engineer predictable agent behavior using structured outputs, guardrails, refusal/fallback patterns, and robust error handling.
  • •Deliver evaluation and regression testing using golden sets, quality/safety metrics, telemetry, feedback loops, and operational readiness (monitoring, alerting, audit logs, runbooks, and cost/latency optimisation).

Key Requirements

  • •Deliver AI agents that materially reduce manual effort and cycle time in onboarding and credit workflows.
  • •Produce grounded, explainable outputs with traceable citations to approved documents/data.
  • •Achieve stable production operations with SLA adherence, low incident rates, and clear runbooks.
  • •Establish reusable agent patterns across squads, including RAG templates, evaluation harnesses, and guardrails.
Skills:Cross-functional collaborationOperational readinessRisk awarenessProcess improvement
Tech Stack:RAGAPIsCase managementKnowledge basesData servicesCitationsTelemetryAudit logs

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn