Community Growth Manager

Lime
Sydney
Workplace: HybridContractFunction: Marketing & GrowthSkills: ["Relationship building","Organization","Independent work","Written communication","Verbal communication"]

Own regional growth for Lime’s Commercial Delivery program, initially centered on Sydney. Drive measurable revenue and customer outcomes across acquisition, activation, retention, and rack adoption through hands-on field work: onboarding couriers, coordinating rack logistics, meeting partners at delivery hubs, and running community events and promotions. Translate community and courier feedback into actionable recommendations for Product, Operations, and the broader Commercial Delivery team.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Lime
Lime
1 day ago

Community Growth Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Own regional growth for Lime’s Commercial Delivery program, initially centered on Sydney. Drive measurable revenue and customer outcomes across acquisition, activation, retention, and rack adoption through hands-on field work: onboarding couriers, coordinating rack logistics, meeting partners at delivery hubs, and running community events and promotions. Translate community and courier feedback into actionable recommendations for Product, Operations, and the broader Commercial Delivery team.
Location: Sydney
Workplace: Hybrid
Employment Type: Contract · 12 months
Job Function: Marketing & Growth
Seniority: Mid level

Key Responsibilities

  • •Own and execute the regional growth plan with accountability for revenue, customer growth, activation, retention, and rack-adoption goals.
  • •Recruit and onboard delivery couriers, explain the Commercial Delivery offer, and help new customers become active successfully.
  • •Coordinate and personally support rack distribution, delivery and pickup logistics, inventory tracking, and rack use guidance.
  • •Meet couriers and build relationships with local restaurants, ghost kitchens, delivery partners, and community organizations; plan and run community events and activations.
  • •Track regional performance, identify barriers to adoption, gather courier and partner feedback, and turn insights into recommendations for Product and Operations.

Key Requirements

  • •Demonstrated experience in field growth, community engagement, partnerships, local operations, field marketing, or a similarly hands-on role.
  • •Comfort spending substantial time in the field, traveling locally, and actively supporting rack distribution and event logistics.
  • •A commercial, data-informed mindset with the motivation to own measurable regional revenue and growth outcomes.
  • •Strong relationship-building skills and credibility to earn trust with delivery couriers and local partners.
  • •Excellent organization across events, inventory, follow-ups, community communications, and multiple active workstreams.
Experience:Field growthCommunity engagementPartnershipsMicromobilityLast-mile delivery
Skills:Relationship buildingOrganizationIndependent workWritten communicationVerbal communication
Languages:EnglishMandarin

Company Brief

Lime
Lime operates a global shared electric vehicle network offering e-bikes and e-scooters for short urban trips, partnering with cities and platforms to expand micromobility and reduce car usage.
Industry: Mobility Platforms
Company Size: Large (251 to 1,000 employees)
Revenue: USD 500M to 1B
Growth: Scaleup
Valuation: USD 500M to 1B
Funding: Private Equity Backed
Headquarters: San Francisco, United States
Founded: 2017
Glassdoor
Glassdoor: 3.3
WebsiteLinkedInGlassdoor