Customer Relationship Manager

Allianz
Bulgaria
Full timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Communication","Organizational skills","Composure","Confidentiality","Teamwork"]

Manage relationships with individual banking clients by offering and consulting on the full range of retail banking products. Deliver comprehensive banking services, identify client needs, and drive cross-selling and new client acquisition. Monitor competitor activity, handle cash operations and cover the cashier when needed, and ensure timely debt reminders and collections while taking retention-focused actions.

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FursaFursa
Allianz
Allianz
1 month ago

Customer Relationship Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Manage relationships with individual banking clients by offering and consulting on the full range of retail banking products. Deliver comprehensive banking services, identify client needs, and drive cross-selling and new client acquisition. Monitor competitor activity, handle cash operations and cover the cashier when needed, and ensure timely debt reminders and collections while taking retention-focused actions.
Location: Bulgaria
Employment Type: Full time · Permanent
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Offer, sell, and provide consultations on retail banking products to individual clients.
  • •Provide comprehensive banking services to individual clients.
  • •Substitute the Cashier during leave or sick days.
  • •Identify client needs and recommend suitable products and services, including cross-selling.
  • •Ensure timely reminders and collection of debts, and take actions to retain clients.

Pay and Benefits

Equity and Bonus:Equity
Perks:Annual BonusEquityHealth InsurancePensionDiscount Network

Key Requirements

  • •Higher education; a degree in Economics is an advantage.
  • •At least two years of experience in the banking sector is a significant advantage.
  • •Willingness to handle cash operations and substitute the Cashier when needed.
  • •Proficiency in English is an advantage.
  • •Computer literacy, with strong communication skills, organizational ability, composure, and adherence to confidentiality.
Experience:BankingRetail banking
Education:Bachelor's in Economics (advantage)
Skills:CommunicationOrganizational skillsComposureConfidentialityTeamwork
Languages:English
Tech Stack:AIChatGPTCopilot

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn