Manager, Product Management - Consumer Acquisition & Engagement

Mastercard
Hong Kong
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityEducation: bachelorsSkills: ["Communication","Attention to detail","Analytical thinking","Problem-solving","Adaptability"]

Own end-to-end CA&E product development and management with a focus on local capability building. Partner with global teams to implement solutions in market, supporting sales and account management to drive customer success. Use data and emerging AI to improve personalization, targeting, and performance of loyalty and engagement programs. Act as the loyalty best-practice expert, make ongoing business model recommendations, and manage budget/KPIs while ensuring compliance with Mastercard standards.

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FursaFursa
Mastercard
Mastercard
2 months ago

Manager, Product Management - Consumer Acquisition & Engagement

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Source: Company careers pageValidated by: Fursa AI
Status: Live

Job Summary

Own end-to-end CA&E product development and management with a focus on local capability building. Partner with global teams to implement solutions in market, supporting sales and account management to drive customer success. Use data and emerging AI to improve personalization, targeting, and performance of loyalty and engagement programs. Act as the loyalty best-practice expert, make ongoing business model recommendations, and manage budget/KPIs while ensuring compliance with Mastercard standards.
Location: Hong Kong
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Lead seamless CA&E product development and management, focusing on local capability development.
  • •Collaborate with global counterparts to implement solutions in market and support sales and account management for customer success.
  • •Leverage data and emerging AI capabilities to enhance personalization, targeting, and performance of loyalty and engagement programs.
  • •Serve as the expert on loyalty best practices and explore new business models, marketing tactics, and technologies.
  • •Manage budget and program KPI goals, support compliance with Mastercard standards, and assist with ad hoc requests and cross-functional projects.

Key Requirements

  • •Strong product management skills with high organization and attention to detail.
  • •Analytical, investigative, and problem-solving skills to drive product and business decisions.
  • •Excellent verbal, presentation, and written communication skills.
  • •Expert PC skills, including proficiency in Microsoft Excel, Word, and PowerPoint.
  • •Minimum Bachelor’s degree; native Cantonese and fluent English.
Experience:Loyalty
Education:Bachelor's
Skills:CommunicationAttention to detailAnalytical thinkingProblem-solvingAdaptability
Languages:CantoneseEnglish
Tech Stack:Microsoft ExcelMicrosoft WordPowerPoint

Company Brief

Mastercard
Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Purchase, New York, United States
Founded: 1966
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