FIELD TECHNICIAN I

Lumen
United States
Workplace: OnsiteFull timeUSD 45,021 - 60,027Function: Field Service, Maintenance & Skilled TradesEducation: high_schoolSkills: ["Attention to detail","Organizational skills","Time management","Prioritization","Ability to learn"]

Perform field work to support Lumen’s fiber network and AI-ready connectivity, including asset management, shipping/receiving coordination, and maintaining tools and test equipment. Assist with installs, provisioning, testing, and maintenance of DS0 through OC192 services, troubleshoot network equipment, and replace defective modules. Execute level 1 preventive maintenance and inspections on critical infrastructure (including HVAC and power systems), maintain documentation and trouble tickets, and participate in 24x7 rotational on-call response.

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FursaFursa
Lumen
Lumen
1 day ago

FIELD TECHNICIAN I

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Perform field work to support Lumen’s fiber network and AI-ready connectivity, including asset management, shipping/receiving coordination, and maintaining tools and test equipment. Assist with installs, provisioning, testing, and maintenance of DS0 through OC192 services, troubleshoot network equipment, and replace defective modules. Execute level 1 preventive maintenance and inspections on critical infrastructure (including HVAC and power systems), maintain documentation and trouble tickets, and participate in 24x7 rotational on-call response.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Manage assets by processing deliveries and replenishing consumables, coordinating shipping/receiving, and tracking spares to ensure repair.
  • •Maintain tools, test sets, and electronic network equipment used for fiber transmission, multiplexing, and AC/DC power systems.
  • •Assist with installs, provisions, tests, and maintenance of DS0 through OC192 services; may install and test transmission/switching equipment and customer premise equipment (CPE).
  • •Troubleshoot network equipment by removing/replacing defective modules, isolating issues, and restoring service; proactively identify potential problem areas to protect network integrity.
  • •Perform level 1 preventive scheduled maintenance and inspections on network and critical infrastructure (including HVAC, high-voltage electrical systems, and DC power plants) and update installation records/trouble tickets.

Pay and Benefits

Salary: USD 45,021 - 60,027
Perks:Health InsuranceDentalVision401kGym MembershipLearning Budget

Key Requirements

  • •High school diploma or GED or up to 2 years of relevant job experience, including 1+ year(s) network monitoring, installation, or maintenance/repair.
  • •Entry-level technician knowledge/experience in at least one discipline: Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), TCP/IP (routers/higher-layer protocols), and Outside Plant (fiber locating, OTDR, mass fusion splicing).
  • •Knowledge of locating fiber optic cable, right-of-way, and As-Builts.
  • •PC skills with Microsoft Windows and Office applications, and ability to quickly learn corporate databases.
  • •Valid driver’s license, ability to work in all weather conditions, and ability to lift 50 lbs.; must be available for rotational 24x7 on-call, call-out, dispatch, and overtime.
Education:High School
Skills:Attention to detailOrganizational skillsTime managementPrioritizationAbility to learn
Licenses:Driver’s license
Tech Stack:Fiber optic transmission equipmentLightwave multiplexing equipmentAC powerDC powerDS0OC192SONETIP network layersTCP/IPRoutersEthernetSS7Circuit switchingUnderground outside plant facilitiesOTDRMass Fusion SplicingAs-BuiltsMicrosoft WindowsMicrosoft Office

Company Brief

Lumen
Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Monroe, United States
WebsiteLinkedIn