Operations Lead - Full Time (Toronto, ON, CA, M4R 1K8)

Sephora
Toronto
Workplace: OnsiteFull timeCAD 22.2 - 26.1 hourlyFunction: Business OperationsExperience: 1-3 yearsSkills: ["Leadership","Influencing peers","Feedback","Time management","Problem-solving"]

Lead store operations for a specific Sephora location as Team Lead, directly managing the Operations team and ensuring operational processes are executed to company standards. Oversee inventory activities including shipping, receiving, returns, and cycle counting, and manage visual merchandising standards and cleaning crew adherence. Support staffing and performance management, act as Manager on Duty as needed, and help develop budget strategies based on sales performance, staffing, and controllable store expenses.

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FursaFursa
Sephora
Sephora
20 hours ago

Operations Lead - Full Time (Toronto, ON, CA, M4R 1K8)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Lead store operations for a specific Sephora location as Team Lead, directly managing the Operations team and ensuring operational processes are executed to company standards. Oversee inventory activities including shipping, receiving, returns, and cycle counting, and manage visual merchandising standards and cleaning crew adherence. Support staffing and performance management, act as Manager on Duty as needed, and help develop budget strategies based on sales performance, staffing, and controllable store expenses.
Location: Toronto
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Directly manage the Operations team and support execution of store operations focused processes.
  • •Oversee inventory management including shipping, receiving, returns, and cycle counting within company guidelines and timeframes.
  • •Manage visual merchandising standards and ensure cleaning crews follow agreed-upon standards through coaching and escalation.
  • •Participate in performance assessment and development for the operations team, delivering timely feedback.
  • •Regularly act as Manager on Duty on the sales floor, engaging with Beauty Advisors and clients as needed, and develop store budget strategies.

Pay and Benefits

Salary: CAD 22.2 - 26.1 hourly

Key Requirements

  • •1–3 years of experience in a similar role at a similar volume store or equivalent internal experience.
  • •Proven ability to influence peers and provide feedback.
  • •Strong store operations skills.
  • •Effective time management and problem-solving skills.
Experience:1-3 years
Skills:LeadershipInfluencing peersFeedbackTime managementProblem-solving

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn