Fulfillment Operations Specialist

Faire
Chicago
Workplace: OnsiteFull timeUSD 92,000 - 126,500 annuallyFunction: Supply Chain & LogisticsExperience: 3+ yearsSkills: ["Execution","High ownership","Self-driven work style","Business judgment","Problem-solving","Operating in ambiguity","Communication","Cross-functional collaboration"]

Own the end-to-end brand onboarding and inbound processes for Fulfilled by Faire (FbF), ensuring brands get live quickly and remain successful post-launch. Serve as the coordination point among Faire, brands, and warehouse partners, tracking onboarding across workstreams and surfacing risks, delays, and quality issues. Use operational data and metrics to improve workflows, streamline processes, and partner with Product, Fulfillment, and CX to reduce onboarding time and remove friction.

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Faire
Faire
16 hours ago

Fulfillment Operations Specialist

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Last checked: 7 hours agoStatus: Live

Job Summary

Own the end-to-end brand onboarding and inbound processes for Fulfilled by Faire (FbF), ensuring brands get live quickly and remain successful post-launch. Serve as the coordination point among Faire, brands, and warehouse partners, tracking onboarding across workstreams and surfacing risks, delays, and quality issues. Use operational data and metrics to improve workflows, streamline processes, and partner with Product, Fulfillment, and CX to reduce onboarding time and remove friction.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Supply Chain & Logistics
Seniority: Mid level

Key Responsibilities

  • •Own inventory inbound and exception process throughout the entire brand lifecycle.
  • •Lead the end-to-end onboarding experience for brands joining Fulfilled by Faire from kickoff through activation and post-launch stabilization.
  • •Coordinate communication between Faire, brands, and warehouse partners to ensure operational readiness and alignment.
  • •Track onboarding progress across multiple workstreams, proactively identifying risks, delays, and quality issues.
  • •Use data and operational metrics to anticipate qualitative issues and improve onboarding workflows in partnership with Product, Fulfillment, and CX.

Pay and Benefits

Salary: USD 92,000 - 126,500 annually

Key Requirements

  • •3+ years of experience in operations, supply chain, fulfillment, marketplace operations, or a related field.
  • •Hands-on experience with physical goods fulfillment and warehousing operations.
  • •Experience scaling warehouse operations using foundations such as 5S, Poka Yoke, Andon, Kaizen, and standard work.
  • •Strong business acumen with the ability to solve complex problems through influence rather than authority.
  • •Experience working directly with brands, merchants, or partners across a variety of roles and seniority levels.
Experience:3+ yearsMarketplace operationsFulfillmentWarehousingE-commerce
Skills:ExecutionHigh ownershipSelf-driven work styleBusiness judgmentProblem-solvingOperating in ambiguityCommunicationCross-functional collaboration
Tech Stack:WMS5SPoka YokeAndonKaizenStandard work

Company Brief

Faire
Operates a wholesale marketplace connecting independent retailers with emerging and established brands, providing ordering, logistics, and payment solutions to help small businesses discover and stock unique products.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Headquarters: San Francisco, United States
Founded: 2017
WebsiteLinkedIn