Executive - Warehouse Operations - Contract Logistics

DP World
Surat
Workplace: OnsiteFull timeFunction: Supply Chain & LogisticsEducation: bachelorsSkills: ["Customer relationship management","Escalation handling","Safety focus","Productivity improvement","Timely communication"]

Manage end-to-end warehouse operations for inward, sorting, picking, outbound, and inventory, ensuring vehicles are unloaded on time and receiving is acknowledged. Plan manpower against volume fluctuations, handle blue-collar workforce support, maintain warehouse hygiene, and control site losses. Analyze operational miss reports and productivity, support customer queries and reporting, handle escalations, and ensure P&L targets with zero customer debits while maintaining safety and timely management updates.

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FursaFursa
DP World
DP World
3 days ago

Executive - Warehouse Operations - Contract Logistics

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Manage end-to-end warehouse operations for inward, sorting, picking, outbound, and inventory, ensuring vehicles are unloaded on time and receiving is acknowledged. Plan manpower against volume fluctuations, handle blue-collar workforce support, maintain warehouse hygiene, and control site losses. Analyze operational miss reports and productivity, support customer queries and reporting, handle escalations, and ensure P&L targets with zero customer debits while maintaining safety and timely management updates.
Location: Surat
Workplace: Onsite
Employment Type: Full time
Job Function: Supply Chain & Logistics
Seniority: Mid level

Key Responsibilities

  • •Own warehouse operations for inward, sorting, picking, outbound, and inventory.
  • •Ensure timely vehicle unloading and acknowledge vehicle receiving via email.
  • •Plan manpower and support blue-collar manpower handling based on volume fluctuations and layout needs.
  • •Control site loss, analyze ops miss reports and productivity, and improve site productivity.
  • •Manage customer relationships: timely query replies, resolve issues, handle escalations, and send reports; maintain P&L targets and zero customer debits.

Key Requirements

  • •Ensure warehouse operations cover inward, sorting, picking, outbound, and inventory functions.
  • •Plan manpower in line with volume fluctuations and manage layout-wise manpower planning.
  • •Maintain warehouse hygiene and ensure safety of employees and premises without compromise.
  • •Analyze operational miss reports and productivity to improve site performance.
  • •Support customer queries and handle customer escalations with timely reporting.
Education:Bachelor's
Skills:Customer relationship managementEscalation handlingSafety focusProductivity improvementTimely communication

Company Brief

DP World
Global ports, terminals and logistics provider offering end-to-end supply‑chain, maritime services, freezones and technology-driven trade solutions across ports, inland terminals, logistics parks and digital platforms.
Industry: Ports & Port Operators
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Decacorn (USD 10B+)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 2005
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Glassdoor: 3.6
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