AI Operations Manager

NBC Universal
New York
Workplace: HybridFull timeUSD 115,000 - 140,000 annuallyFunction: Business OperationsExperience: 8+ yearsEducation: bachelorsSkills: ["Executive communication","Attention to detail","Interpersonal communication","Organizational skills","Cross-functional collaboration"]

Oversee the implementation of AI capabilities within Global Media Operations, translating priority automation use cases into approved workflows and leading end-to-end delivery through rollout, training, and adoption measurement. Partner with Product, Engineering, and O&T teams to deliver scalable, secure AI solutions aligned to enterprise governance, while coordinating with the Enterprise AI organization and external vendors to stay current on evolving capabilities.

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NBC Universal
NBC Universal
1 day ago

AI Operations Manager

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Oversee the implementation of AI capabilities within Global Media Operations, translating priority automation use cases into approved workflows and leading end-to-end delivery through rollout, training, and adoption measurement. Partner with Product, Engineering, and O&T teams to deliver scalable, secure AI solutions aligned to enterprise governance, while coordinating with the Enterprise AI organization and external vendors to stay current on evolving capabilities.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Identify and prioritize AI and automation opportunities in GMO by defining problem statements, jobs-to-be-done, quantifying current costs, and presenting a value proposition aligned with the LRP.
  • •Translate priority use cases into actionable requirements and build workflows and skills within approved platforms.
  • •Lead end-to-end delivery of AI and automation solutions across the project lifecycle.
  • •Drive operational rollout, including SOP development, user training, and adoption measurement.
  • •Partner cross-functionally and with external vendors to deliver integrated, scalable, and secure AI solutions aligned to enterprise governance.

Pay and Benefits

Salary: USD 115,000 - 140,000 annually
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •8+ years of relevant experience in media, delivering complex operational or automation projects.
  • •Strong proficiency in workflow documentation, technical analysis, project management, and product roadmaps.
  • •Background in television, film, or digital media distribution.
  • •Strong executive communication skills to translate complex initiatives into business value.
  • •Bachelor’s degree in a media-related field (preferred).
Experience:8+ yearsMediaTelevisionFilmDigital media distribution
Education:Bachelor's
Skills:Executive communicationAttention to detailInterpersonal communicationOrganizational skillsCross-functional collaboration
Languages:English
Tech Stack:AIAutomationLucidchartAirtableSmartsheetMicrosoft Office 365

Company Brief

NBC Universal
NBCUniversal is a global media and entertainment company producing and distributing film, television, news, sports and streaming content, and operating theme parks and consumer experiences across a portfolio of well-known brands including NBC, Universal Pictures and Peacock.
Industry: Film & Television
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: New York City, United States
Founded: 2004
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