Manager, ECM Operations

The Kraft Heinz Company
Chicago
Workplace: HybridFull timeUSD 104,200 - 130,200 annuallyFunction: Marketing & GrowthSkills: ["Learning agility","Collaboration","Storytelling with data","Attention to detail","Strong standards for accuracy"]

Lead eCommerce and customer marketing operations for a business unit by partnering with brand teams to plan, create, and execute retail media and a digital shelf strategy. Own the end-to-end planning and activation lifecycle, including annual planning, monthly business reporting, and campaign execution. Develop retail sales materials, manage timelines and creative standards, and deliver integrated reporting and recommendations using data and KPIs in a hybrid, matrixed environment.

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The Kraft Heinz Company
The Kraft Heinz Company
2 days ago

Manager, ECM Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Lead eCommerce and customer marketing operations for a business unit by partnering with brand teams to plan, create, and execute retail media and a digital shelf strategy. Own the end-to-end planning and activation lifecycle, including annual planning, monthly business reporting, and campaign execution. Develop retail sales materials, manage timelines and creative standards, and deliver integrated reporting and recommendations using data and KPIs in a hybrid, matrixed environment.
Location: Chicago
Workplace: Hybrid
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Manager level

Key Responsibilities

  • •Partner with brand teams to understand business priorities, risks, and plans, and translate updates to ECM teams through established collaboration routines.
  • •Consolidate inputs from multiple ECM teams and data sources to prepare materials for monthly business unit share-outs.
  • •Prepare monthly eCommerce performance reporting with key drivers, drags, and implications in partnership with the Business Development Senior Manager.
  • •Develop sales materials supporting customer marketing and retail media initiatives and help commercialize new in-store merchandising vehicles with Sales Operations and Business Unit Sales Strategy teams.
  • •Connect brand marketing activity to retail execution by managing retail extensions and activations, advising on timelines/feasibility, and ensuring on-time delivery with creative oversight.
Travel: Low travel

Pay and Benefits

Salary: USD 104,200 - 130,200 annually
Perks:MedicalDentalVisionPaid Leave401kDisabilityLife InsuranceEmployee Assistance

Key Requirements

  • •Experience developing strategies in eCommerce, customer marketing, retail media, or a related creative/commercial field, preferably in CPG.
  • •Familiarity with eCommerce, retail media, and digital performance KPIs.
  • •Data fluency with experience using performance, budget, or planning data to identify insights and inform decisions.
  • •Strong project management skills in a matrixed organization, managing multiple stakeholders and initiatives.
  • •Excellent written and verbal communication skills, translating complex information into clear reporting and recommendations.
Skills:Learning agilityCollaborationStorytelling with dataAttention to detailStrong standards for accuracy

Company Brief

The Kraft Heinz Company
The Kraft Heinz Company is a global food and beverage company producing iconic packaged foods and condiments across categories like cheese, meals, condiments, and beverages, serving retail, foodservice, and consumer markets worldwide.
Industry: Food & Beverage
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 2015
WebsiteLinkedIn