Account Manager - Dutch speaking

Algolia
Netherlands
Workplace: RemoteFull timeEUR 139,000 - 170,000 annuallyFunction: Customer Success & Account ManagementExperience: 4+ yearsSkills: ["Customer-first mindset","Relationship building","Consultative communication","Collaboration","Problem-solving"]

Own and grow a portfolio of existing Commercial customers, driving retention and expansion across their install base. Build trusted relationships with key stakeholders, uncover expansion opportunities, and lead renewals, pricing discussions, and account planning aligned to customer success criteria. Partner with Customer Success, Renewal Account Executives, Solutions Engineering, and Support to address risks, remove blockers, improve customer value realization, and maintain accurate forecasting for predictable revenue growth.

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FursaFursa
Algolia
Algolia
2 days ago

Account Manager - Dutch speaking

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Last checked: 13 hours agoStatus: Live

Job Summary

Own and grow a portfolio of existing Commercial customers, driving retention and expansion across their install base. Build trusted relationships with key stakeholders, uncover expansion opportunities, and lead renewals, pricing discussions, and account planning aligned to customer success criteria. Partner with Customer Success, Renewal Account Executives, Solutions Engineering, and Support to address risks, remove blockers, improve customer value realization, and maintain accurate forecasting for predictable revenue growth.
Location: Netherlands
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own and manage a large portfolio of existing commercial customers to retain and grow recurring revenue.
  • •Develop deep understanding of customer business objectives and success criteria to proactively identify upsell and cross-sell opportunities.
  • •Serve as primary point of contact for renewals, pricing discussions, and expansion conversations with key stakeholders and decision-makers.
  • •Execute account planning to align Algolia solutions to customer goals and drive measurable value from the existing feature set.
  • •Monitor account health and usage signals to identify risks early, prevent churn, mitigate contraction, and maintain accurate forecasting and pipeline management.

Pay and Benefits

Salary: EUR 139,000 - 170,000 annually

Key Requirements

  • •Fluent in Dutch and English.
  • •4+ years in B2B SaaS sales or account management with ownership of renewals and expansion revenue.
  • •Experience managing and growing a book of business focused on install base (e.g., Account Management, Customer Growth, Renewals, Account Executive roles).
  • •Proven ability to identify and close expansion opportunities within existing accounts.
  • •Comfort collaborating cross-functionally and operating in a high-growth, high-account-volume environment with strong attention to detail.
Experience:4+ yearsB2B SaaSE-commerceDigital experience platforms
Skills:Customer-first mindsetRelationship buildingConsultative communicationCollaborationProblem-solving
Languages:DutchEnglish
Tech Stack:SaaSAPIs

Company Brief

Algolia
Provides a hosted search and discovery API that enables developers and product teams to build fast, relevant search and discovery experiences across websites and applications with features like instant search, personalization, and analytics.
Industry: API Platforms
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2012
WebsiteLinkedIn