Service Loyalty Coordinator - AutoNation Chevrolet Timonium

AutoNation
United States
Workplace: OnsiteFull timeUSD 17 - 20 hourlyFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer service","Communication","Interpersonal skills"]

Make outbound service calls and build customer relationships to qualify needs and schedule Service Department appointments. Ensure service consultants receive messages quickly, route appointments when needed, and provide reporting to dealership management. Handle retail charges (cash, check, or authorized charge account), process purchases per dealership policy, route internal repair orders for billing, and file required accounting and repair-order documentation.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
AutoNation
AutoNation
1 day ago

Service Loyalty Coordinator - AutoNation Chevrolet Timonium

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Make outbound service calls and build customer relationships to qualify needs and schedule Service Department appointments. Ensure service consultants receive messages quickly, route appointments when needed, and provide reporting to dealership management. Handle retail charges (cash, check, or authorized charge account), process purchases per dealership policy, route internal repair orders for billing, and file required accounting and repair-order documentation.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Ask customers qualifying questions to uncover needs and direct calls appropriately.
  • •Schedule service appointments and route appointment information to the appropriate service consultant when they are unavailable.
  • •Ensure service consultants receive messages promptly.
  • •Collect retail charges from customers and provide proper change and/or receipts.
  • •Process and document charge purchases, close internal repair orders promptly, and file accounting copies and hard-copy repair order documentation.

Pay and Benefits

Salary: USD 17 - 20 hourly
Perks:Health InsuranceDentalVision401kParental Leave

Key Requirements

  • •High school diploma or equivalent.
  • •One year certificate from a college or technical school, or three to six months related experience and/or training (or equivalent combination).
  • •Ability to read, write, add, subtract, divide, and comprehend written instructions and information.
  • •Demonstrated customer service skills.
  • •Demonstrated communication and interpersonal skills.
Education:High School
Skills:Customer serviceCommunicationInterpersonal skills

Company Brief

AutoNation
AutoNation is a leading automotive retailer in the United States, operating a network of new and used vehicle dealerships, service centers, and parts operations while offering financing, insurance, and vehicle remarketing services.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Lauderdale, United States
Founded: 1996
WebsiteLinkedIn