Account Manager

Adyen
Stockholm
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 1-3 yearsSkills: ["Relationship management","Communication","Strategic thinking","Time management","Proactivity"]

Own and grow relationships with mid-sized, fast-growth merchants across multiple industries, driving commercial success while delivering an outstanding customer experience. Partner closely with internal Account Management and support teams to lead strategic discussions, ramp customers, reduce churn, and manage short- and long-term projects. Bring analytical, data-driven thinking to payments conversations and serve as an internal feedback loop for customers. Hybrid role based in Stockholm.

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FursaFursa
Adyen
Adyen
1 day ago

Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 9 months ago

Job Summary

Own and grow relationships with mid-sized, fast-growth merchants across multiple industries, driving commercial success while delivering an outstanding customer experience. Partner closely with internal Account Management and support teams to lead strategic discussions, ramp customers, reduce churn, and manage short- and long-term projects. Bring analytical, data-driven thinking to payments conversations and serve as an internal feedback loop for customers. Hybrid role based in Stockholm.
Location: Stockholm
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage and grow a portfolio of mid-sized, fast-growth merchants through a pooled Account Management approach.
  • •Ramp and grow customers, focusing on commercial growth, customer satisfaction, and reducing churn.
  • •Drive commercial discussions for joint accounts while meeting strategic and financial targets.
  • •Prioritize and manage short- and long-term projects across multiple accounts, leveraging internal support teams when needed.
  • •Serve as a feedback loop for customers internally to improve the customer experience.
Travel: Low travel

Key Requirements

  • •1-3 years of full-time experience in a client-facing, commercial role such as account management, consulting, or in the payments industry from a merchant side.
  • •Experience ramping and growing customers with a focus on commercial growth, customer satisfaction, and reducing churn.
  • •Analytical, data-driven thinking with comfort using spreadsheet analysis and technical discussions around payments.
  • •Full professional written and verbal proficiency in Swedish and English.
  • •Comfort organizing and leading customer meetings in person, over the phone, or online.
Experience:1-3 yearsPaymentsFinancial services
Skills:Relationship managementCommunicationStrategic thinkingTime managementProactivity
Languages:SwedishEnglish
Tech Stack:Spreadsheets

Company Brief

Adyen
Global payments company providing a unified platform for accepting payments, risk management, and financial services to merchants and enterprises across online, mobile, and in-store channels.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 2006
WebsiteLinkedIn