Senior Operations Manager, Accounts (West)

Athelas
Mountain View
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 3-5 yearsSkills: ["Customer focus","Communication","Leadership","Problem-solving","Data analysis"]

Senior-level operations role focusing on Revenue-Cycle Management, owning end-to-end client onboarding and cross-functional processes across Product, Engineering, Billing, Launcher, and Account Management. On-site in Mountain View, CA, with high visibility and impact as the company scales its SaaS healthcare platform.

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Athelas
Athelas
2 months ago

Senior Operations Manager, Accounts (West)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Senior-level operations role focusing on Revenue-Cycle Management, owning end-to-end client onboarding and cross-functional processes across Product, Engineering, Billing, Launcher, and Account Management. On-site in Mountain View, CA, with high visibility and impact as the company scales its SaaS healthcare platform.
Location: Mountain View
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Sr. Manager level

Key Responsibilities

  • •Drive client growth through operational optimization and new growth initiatives.
  • •Drive operational metrics (process throughput, defect rate, etc.).
  • •Develop and standardize internal processes, reporting, training and documentation as we scale our customer base by 5-10x over the coming 12 months.
  • •Engage in cross-functional collaboration with Product, Engineering, Billing, Launcher, Account Management, and other Operations teams.
  • •Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency.

Key Requirements

  • •3-5 years of experience in consulting, investment banking, or operations at a fast-paced SaaS tech company
  • •Experience leading others in client-facing roles
  • •Comfortable working with data and proficiency in SQL + Excel
  • •Expertise in project management with experience deploying multiple projects in a fast-paced environment
  • •Experience in the Revenue Cycle Management (RCM) space and/or prior startup experience is a bonus
Experience:3-5 yearsSaaSRCMHealthcare
Skills:Customer focusCommunicationLeadershipProblem-solvingData analysis
Tech Stack:SQLExcel

Eligibility

Visa:US citizen/visa only
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Athelas
Builds at-home blood testing devices and remote diagnostic services that deliver rapid complete blood counts and key lab metrics for patients and clinicians, enabling monitoring of cancer treatment and chronic conditions through consumer-friendly hardware and telehealth integration.
Industry: Medical Devices
Headquarters: San Francisco, United States
Founded: 2017
Website