Head of Business Process Excellence

On Holding
Zurich
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 10+ yearsSkills: ["Strategic planning","Stakeholder management","Communication","Leadership","Change management"]

Lead the Idea-to-Product Business Architecture and Business Process Excellence team within Operational Excellence. Define a long-term vision and roadmap for creation processes, integrate advanced AI opportunities across the value chain, and build the “Northstar” future way of working. Document and optimize workflows, partner with Technology to shape capability delivery, and drive training and adoption across Apparel & Accessories and Footwear, while acting as a strategic sparring partner to Senior Leadership.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
On Holding
On Holding
1 month ago

Head of Business Process Excellence

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Lead the Idea-to-Product Business Architecture and Business Process Excellence team within Operational Excellence. Define a long-term vision and roadmap for creation processes, integrate advanced AI opportunities across the value chain, and build the “Northstar” future way of working. Document and optimize workflows, partner with Technology to shape capability delivery, and drive training and adoption across Apparel & Accessories and Footwear, while acting as a strategic sparring partner to Senior Leadership.
Location: Zurich
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Define and execute a long-term vision and roadmap for business processes, workflows, and digital capabilities across Idea-to-Product.
  • •Document current workflows, identify optimization opportunities, and develop the “Northstar” setup for the future way of working.
  • •Partner with Technology as the primary business owner to design, gather requirements, and align capabilities with strategic goals.
  • •Lead operational teams in decision-making and business architecture, taking end-to-end responsibility for mapping, scaling, and structuring capabilities.
  • •Coordinate training programs and drive tool adoption to ensure cross-functional user training and operational excellence.

Key Requirements

  • •10+ years in business process management, digital transformation, or operational excellence, with a proven record leading and developing high-performing teams.
  • •Experience managing 5+ direct reports (preferred) and building organizational units from scratch through strategic hiring and talent leadership.
  • •Deep understanding of the Idea-to-Product value chain and creation processes, ideally in Apparel, Accessories, or Footwear.
  • •Technical affinity with a data-informed, problem-solving mindset to evaluate AI opportunities and support technology roadmaps.
  • •Degree or deep knowledge in Business Administration, Engineering, Operations Management, or a related field with process mapping and capability maturity frameworks.
Experience:10+ years
Skills:Strategic planningStakeholder managementCommunicationLeadershipChange management
Languages:English
Tech Stack:AIDigital twins

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn