Counter Manager- Macy's Manhasset (Manhasset, NY, US)

Pandora Group
United States
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsSkills: ["Communication","Leadership","Team coordination","Customer service","Coaching"]

Seasoned retail leadership role overseeing a Pandora Shop-in-Shop in Macy’s, driving sales through coaching a team of part‑time Sales Associates and Sales Leads, managing weekly schedules, inventory, and visual merchandising while ensuring policy compliance and exceptional customer experiences on the sales floor.

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Pandora Group
Pandora Group
4 months ago

Counter Manager- Macy's Manhasset (Manhasset, NY, US)

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Last checked: 15 hours agoStatus: Live

Job Summary

Seasoned retail leadership role overseeing a Pandora Shop-in-Shop in Macy’s, driving sales through coaching a team of part‑time Sales Associates and Sales Leads, managing weekly schedules, inventory, and visual merchandising while ensuring policy compliance and exceptional customer experiences on the sales floor.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead and coach a team of Sales Leads and Sales Associates to achieve comp sales and transaction targets.
  • •Oversee daily operations, weekly scheduling, inventory management, replenishment, cycle counts, backstock accuracy, and loss prevention practices.
  • •Ensure impeccable presentation of Pandora jewelry in alignment with Pandora’s VM guidelines and Macy’s visual standards; regularly audit displays.
  • •Maintain strict adherence to Pandora and Macy’s operational, security, POS, and loss prevention policies and procedures.
  • •Efficiently manage weekly scheduling to optimize staffing coverage during peak selling periods, and assist with recruitment/hiring processes as needed.

Pay and Benefits

Perks:401kMedicalDentalVisionLife InsuranceProduct Discounts

Key Requirements

  • •Minimum of 3 years’ experience as a Sales Lead, Assistant Manager, or equivalent supervisory role in a fast-paced retail environment, ideally within fashion, luxury, or jewelry retail.
  • •You have developed a sense of Care in your communication skills both written and verbal. You know how to charm and captivate an audience with the ability to connect with people at all levels of the organization.
  • •Knowledge of Microsoft Office 365 Suite, KWI, POS systems, and applicant tracking systems is where you shine.
  • •Dream to deliver! A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement.
  • •Familiarity with Macy’s or department store retail environment preferred but not required.
Experience:3+ yearsRetailJewelryLuxury
Skills:CommunicationLeadershipTeam coordinationCustomer serviceCoaching
Tech Stack:Microsoft Office 365KWIPOS systems

Company Brief

Pandora Group
Pandora Group is a recruitment and HR consulting firm that provides talent acquisition, executive search, and workforce solutions, partnering with organizations to source candidates, streamline hiring processes, and support people strategy initiatives.
Industry: Luxury Goods
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