Customer Experience Banker Non NMLS

Huntington Bancshares
Ohio
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation","Sales"]

Serve as a financial concierge for walk-in customers, retaining and growing consumer and business relationships by identifying goals and needs and recommending appropriate deposit and banking products. Process transactions accurately, balance daily, and provide exemplary service. Use a disciplined sales and follow-up approach (including outbound calling and referrals) and educate customers on deposit products while referring them to other areas of the bank to deepen relationships.

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Huntington Bancshares
Huntington Bancshares
2 weeks ago

Customer Experience Banker Non NMLS

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: first listed 2 weeks ago

Job Summary

Serve as a financial concierge for walk-in customers, retaining and growing consumer and business relationships by identifying goals and needs and recommending appropriate deposit and banking products. Process transactions accurately, balance daily, and provide exemplary service. Use a disciplined sales and follow-up approach (including outbound calling and referrals) and educate customers on deposit products while referring them to other areas of the bank to deepen relationships.
Location: Ohio
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and ensure accurate, efficient transaction processing while balancing daily.
  • •Proactively grow customer relationships using a disciplined sales process, follow-up program, outbound calling, and referrals from customers and partners.
  • •Educate and refer customers to other bank areas to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED and at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a bachelor’s degree.
  • •At least 1 year of customer service experience in banking, financial services, or goal-driven retail sales (preferred).
  • •Cash handling skills (preferred).
  • •Comfort with technology such as mobile services and online banking services (preferred).
  • •Ability to demonstrate sales, customer service, relationship management, communication, and presentation skills.
Experience:1+ years
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentationSales
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn