Field Technician I - Raleigh, NC

Lumen
Raleigh
Workplace: OnsiteFull timeUSD 42,975 - 57,299 annuallyFunction: Field Service, Maintenance & Skilled TradesEducation: high_schoolSkills: ["Communication","Problem-solving","Teamwork","Attention to detail"]

Field Technician I responsible for asset management, troubleshooting, installation, and maintenance of fiber optic transmission equipment and network infrastructure. Works with Next Generation technologies (Edge Compute, Wavelength, Ethernet, SONET, IP) and supports on-site operations, inventory, and restoration efforts to maintain network integrity.

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FursaFursa
Lumen
Lumen
2 months ago

Field Technician I - Raleigh, NC

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Last checked: 2 hours agoStatus: Live

Job Summary

Field Technician I responsible for asset management, troubleshooting, installation, and maintenance of fiber optic transmission equipment and network infrastructure. Works with Next Generation technologies (Edge Compute, Wavelength, Ethernet, SONET, IP) and supports on-site operations, inventory, and restoration efforts to maintain network integrity.
Location: Raleigh
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Troubleshoots network equipment, removes/replaces defective equipment, and works with appropriate resources to isolate and restore network; proactively identifies potential problem areas to maintain network integrity.
  • •Assists in installation/change/decommission and testing of Next Generation technologies such as Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET and IP network layers across bandwidths; may install and test network and customer premise equipment (CPE) for end-user services.
  • •Utilizes industry standard software and hardware tools to accurately locate, mark, and protect underground outside plant facilities.
  • •AC power (on a limited basis) and DC power installs including tertiary and BDCBB.
  • •Responsible for asset management processes and replenishment of on-site/truck materials; coordinates shipping/receiving of company and customer materials; maintains tools, test sets, and all network equipment.

Pay and Benefits

Salary: USD 42,975 - 57,299 annually
Perks:Health Insurance401kGym MembershipWellness StipendEducation Program

Key Requirements

  • •High School Diploma or GED or up to 2 years of relevant job experience including 1+ years network monitoring, installation, or maintenance/repair.
  • •Entry-level technician with experience and/or knowledge of at least one of the four major technician disciplines: Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), TCP/IP (routers/higher-layer protocols), and Outside Plant (Fiber locating, OTDR, Mass Fusion Splicing, etc.).
  • •Knowledge of locating fiber optic cable, right-of-way, and As-Builts.
  • •Must maintain site security and cleanliness; PC skills and proficiency in Microsoft Windows and Office; ability to quickly learn corporate databases.
  • •On-call 24x7 on a rotational basis, on stand-by, dispatch, and overtime are required; valid driver’s license; ability to lift 50 lbs. and work in all weather conditions
Experience:TelecommunicationsNetworkingTelecom
Education:High School
Skills:CommunicationProblem-solvingTeamworkAttention to detail
Licenses:Driver's license
Certifications:Driver's license
Tech Stack:Fiber opticOC192Edge ComputeWavelengthEthernetSONETTCP/IPCPEDC powerHVACTroubleshootingLogisticsTicketingInventory management

Company Brief

Lumen
Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Monroe, United States
WebsiteLinkedIn