Field Service Coordinator

Stanley Black & Decker
United States
Workplace: RemoteFull timeUSD 84,000 - 135,200 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 3-5 yearsEducation: bachelorsSkills: ["Strategic planning","Customer focus","Relationship management","Prospecting","Operational coordination"]

Serve as a Field employee within Product Services, working with sales and field specialists to run end-user demonstrations and product knowledge events. Manage and grow end-user accounts through strategic planning, prospecting, and daily field calls across a defined territory. Support service repair marketing programs, identify new sales opportunities, and deliver value-added offerings with profitable ROI while traveling frequently to meet customers at offices and job sites.

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Stanley Black & Decker
Stanley Black & Decker
2 days ago

Field Service Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Serve as a Field employee within Product Services, working with sales and field specialists to run end-user demonstrations and product knowledge events. Manage and grow end-user accounts through strategic planning, prospecting, and daily field calls across a defined territory. Support service repair marketing programs, identify new sales opportunities, and deliver value-added offerings with profitable ROI while traveling frequently to meet customers at offices and job sites.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Partner with Sales and the Field End User Specialist to conduct end-user demonstrations and product knowledge events.
  • •Learn service center operations (retail, back-end repair, inventory management, and center profit and loss statements).
  • •Service and manage end-user accounts through strategic planning and best-fit solutions.
  • •Support service repair marketing programs and promote new products and accessories to drive conversions.
  • •Grow the account base via aggressive prospecting, calling on end-users at offices and job sites, and identifying value-added opportunities for key decision makers.
Travel: High travel

Pay and Benefits

Salary: USD 84,000 - 135,200 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalLife InsuranceVisionDisability401kEquityPaid Leave

Key Requirements

  • •Bachelor's degree preferred
  • •Minimum 3-5 years of sales and customer service experience
  • •Experience with power tools and construction
  • •Willingness to travel up to 80% within the specified sales territory and potentially outside of territory, including up to two weeks at a time
  • •Experience with Point of sales and entering purchase orders
Experience:3-5 yearsSalesCustomer servicePower toolsConstruction
Education:Bachelor's
Skills:Strategic planningCustomer focusRelationship managementProspectingOperational coordination
Tech Stack:Point of sale (POS)Purchase orders

Company Brief

Stanley Black & Decker
Designs and manufactures hand tools, power tools, storage products, and industrial equipment for professional, industrial, and consumer customers. The company also provides engineered fastening, security, and infrastructure solutions through a portfolio of well-known brands.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New Britain, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
Website