X AI

2 weeks ago

Technical Solutions Specialist- FTC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Support xAI’s advertisers and internal sales teams as a technical bridge between customers, Sales, and Engineering. Troubleshoot complex ad setup, tracking, and performance issues across X Ads products, identify recurring problems, and drive process and automation improvements. Create documentation and FAQs, monitor support and campaign performance metrics, and translate technical insights into clear, business-friendly recommendations for revenue growth.

Location: Dublin

Workplace: Onsite

Employment Type: Contract

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Deliver prompt, clear, high-quality technical support to advertisers and internal sales stakeholders via internal systems.
•Troubleshoot complex ad setup, tracking, and performance issues across X Ads products.
•Partner with Engineering, Product, Sales, and Operations to resolve issues and drive cross-functional initiatives.
•Identify recurring issues and propose solutions, tooling improvements, process changes, and automation opportunities.
•Monitor support and campaign performance metrics, create support documentation, and relay technical insights to Sales partners.

Key Requirements

•Bachelor’s degree (BS/BA) or equivalent experience.
•4+ years in technical support, solutions engineering, ad operations, or a similar client-facing technical role.
•Strong analytical skills with proficiency in Excel, SQL, Terminal, and BigQuery (or similar).
•Experience with online advertising tracking tools (Google Tag Manager, Google Campaign Manager, Adobe Analytics, Tealium) and pixel/conversion tracking.
•Ability to work 5 days per week from the Dublin office.

Experience:4+ yearsAdTechSocial media ecosystem

Skills:Analytical skillsProblem-solvingCustomer obsessionCommunicationStakeholder management

Languages:English

Tech Stack:ExcelSQLTerminalBigQueryGoogle Tag ManagerGoogle Campaign ManagerAdobe AnalyticsTealiumWebsite pixelConversion tracking

Company Brief

X AI

Develops advanced artificial intelligence models and research aimed at building safe, general AI and understanding the fundamental nature of the universe. Focuses on large-scale AI systems, research publications, and building foundational AI capabilities.

Industry: AI & Machine Learning

Company Size: Medium (51 to 250 employees)

Growth: Early Stage Startup

Headquarters: San Francisco, United States

Founded: 2023

Website

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X AI

2 weeks ago

Technical Solutions Specialist- FTC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Dublin

Workplace: Onsite

Employment Type: Contract

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Deliver prompt, clear, high-quality technical support to advertisers and internal sales stakeholders via internal systems.
•Troubleshoot complex ad setup, tracking, and performance issues across X Ads products.
•Partner with Engineering, Product, Sales, and Operations to resolve issues and drive cross-functional initiatives.
•Identify recurring issues and propose solutions, tooling improvements, process changes, and automation opportunities.
•Monitor support and campaign performance metrics, create support documentation, and relay technical insights to Sales partners.

Key Requirements

•Bachelor’s degree (BS/BA) or equivalent experience.
•4+ years in technical support, solutions engineering, ad operations, or a similar client-facing technical role.
•Strong analytical skills with proficiency in Excel, SQL, Terminal, and BigQuery (or similar).
•Experience with online advertising tracking tools (Google Tag Manager, Google Campaign Manager, Adobe Analytics, Tealium) and pixel/conversion tracking.
•Ability to work 5 days per week from the Dublin office.

Experience:4+ yearsAdTechSocial media ecosystem

Skills:Analytical skillsProblem-solvingCustomer obsessionCommunicationStakeholder management

Languages:English

Tech Stack:ExcelSQLTerminalBigQueryGoogle Tag ManagerGoogle Campaign ManagerAdobe AnalyticsTealiumWebsite pixelConversion tracking

Company Brief

X AI

Industry: AI & Machine Learning

Company Size: Medium (51 to 250 employees)

Growth: Early Stage Startup

Headquarters: San Francisco, United States

Founded: 2023

Website