Personal Banker I - Eastway Crossing

Fifth Third Bancorp
Charlotte
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Customer service","Risk awareness","Communication","Ethical judgment","Decision-making"]

Deliver an exceptional customer experience by building and maintaining long-lasting relationships with existing and prospective customers. Use a consultative process to understand needs, tailor recommendations, and support customers across their financial lifecycle. Handle teller transactions, partner with internal teams to resolve issues, and assess customer credit data to align customers with appropriate solutions while adhering to risk and ethics policies.

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Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

Personal Banker I - Eastway Crossing

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Deliver an exceptional customer experience by building and maintaining long-lasting relationships with existing and prospective customers. Use a consultative process to understand needs, tailor recommendations, and support customers across their financial lifecycle. Handle teller transactions, partner with internal teams to resolve issues, and assess customer credit data to align customers with appropriate solutions while adhering to risk and ethics policies.
Location: Charlotte
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Create a memorable customer experience by cultivating and maintaining relationships through proactive outreach in person, over the phone, or other channels.
  • •Use a consultative approach to uncover customer needs and tailor recommendations, solutions, and advice.
  • •Maintain working knowledge of products, services, and processes offered.
  • •Work collaboratively with internal partners to ensure customer needs are met and problems are resolved.
  • •Process teller transactions and adhere to balancing guidelines while following risk policies and procedures.

Key Requirements

  • •High School Diploma/GED and 6 months customer service experience, or a college degree or equivalent military experience.
  • •Ability to develop comfort with new household acquisitions and deepening customer relationships.
  • •Ability to professionally represent the bank in verbal and written communication.
  • •Demonstrated business acumen and ability to make sound decisions.
  • •SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:Customer service
Education:High School
Skills:Customer serviceRisk awarenessCommunicationEthical judgmentDecision-making
Certifications:SAFE Act registration (NMLS)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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