DataDog

4 weeks ago

Technical Account Manager 2 - Boston

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Technical Account Manager (TAM) with hands-on IT Operations and cloud experience (AWS/Azure/GCP) advising customers on product adoption, optimizing Datadog usage, and driving success through post-sales activities, quarterly business reviews, and collaboration with product, engineering and services teams.

Location: Boston

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Advise on technical support and product adoption for customers across pre-sales, post-sales, and renewal processes
•Analyze customers’ IT Operations environments to maximize Datadog’s value and provide actionable recommendations
•Advocate for customers by understanding goals and use cases and recommending process changes, product adoption, configurations and features
•Prepare for and participate in Monthly and Quarterly Business Reviews with customers
•Collaborate with product management, engineering and technical services to identify new features and products

Travel: Low travel

Pay and Benefits

Salary: USD 101,000 - 147,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDental401kRsusEspp

Key Requirements

•Solid technical grounding with hands-on IT Operations experience
•Hands-on experience with AWS, Azure or GCP
•Proficiency in scripting languages (Python, JavaScript, Ruby, Perl, Go, PHP, etc.) or Chef/Puppet
•Experience using CI/CD tools (e.g., Jenkins, GitLab)
•Knowledge of containerization tools (Docker, Kubernetes, Rancher)

Experience:CloudIT operationsSaaS

Skills:AWSAzureGCPPythonJavaScriptRubyGoChefPuppetJenkinsGitLabDockerKubernetes

Languages:English

Tech Stack:AWSAzureGCPPythonJavaScriptRubyGoChefPuppetJenkinsGitLabDockerKubernetes

Company Brief

DataDog

Provides a cloud-native monitoring and observability platform that unifies metrics, traces, logs, and security signals to help engineering, operations, and security teams monitor and troubleshoot modern applications and infrastructure.

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2010

Glassdoor: 4.1

Website LinkedIn

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DataDog

4 weeks ago

Technical Account Manager 2 - Boston

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Boston

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Advise on technical support and product adoption for customers across pre-sales, post-sales, and renewal processes
•Analyze customers’ IT Operations environments to maximize Datadog’s value and provide actionable recommendations
•Advocate for customers by understanding goals and use cases and recommending process changes, product adoption, configurations and features
•Prepare for and participate in Monthly and Quarterly Business Reviews with customers
•Collaborate with product management, engineering and technical services to identify new features and products

Travel: Low travel

Pay and Benefits

Salary: USD 101,000 - 147,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDental401kRsusEspp

Key Requirements

•Solid technical grounding with hands-on IT Operations experience
•Hands-on experience with AWS, Azure or GCP
•Proficiency in scripting languages (Python, JavaScript, Ruby, Perl, Go, PHP, etc.) or Chef/Puppet
•Experience using CI/CD tools (e.g., Jenkins, GitLab)
•Knowledge of containerization tools (Docker, Kubernetes, Rancher)

Experience:CloudIT operationsSaaS

Skills:AWSAzureGCPPythonJavaScriptRubyGoChefPuppetJenkinsGitLabDockerKubernetes

Languages:English

Tech Stack:AWSAzureGCPPythonJavaScriptRubyGoChefPuppetJenkinsGitLabDockerKubernetes

Company Brief

DataDog

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2010

Glassdoor: 4.1

Website LinkedIn