SAP Technical Service Senior Manager (TSM) - ECS EMEA North (Warszawa, PL, 00-801)

SAP
Warsaw
Workplace: HybridFull timePLN 213,800 - 402,800 annuallyFunction: Administration & Executive AssistanceExperience: 7+ yearsEducation: bachelorsSkills: ["Customer focus","Technical leadership","Stakeholder management","Analytical thinking","Problem-solving"]

Own the end-to-end technical health of SAP RISE private cloud landscapes, ensuring stability, performance, scalability, compliance, and coordinated execution across customers and internal teams. Serve as primary technical owner and strategic advisor, providing cloud architecture guidance, proactive risk management, and technical governance. Lead technical lifecycle initiatives including upgrades, migrations, disaster recovery testing, and transformations to support adoption of SAP S/4HANA and cloud capabilities, driving automation and continuous improvement.

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FursaFursa
SAP
SAP
4 hours ago

SAP Technical Service Senior Manager (TSM) - ECS EMEA North (Warszawa, PL, 00-801)

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Job Summary

Own the end-to-end technical health of SAP RISE private cloud landscapes, ensuring stability, performance, scalability, compliance, and coordinated execution across customers and internal teams. Serve as primary technical owner and strategic advisor, providing cloud architecture guidance, proactive risk management, and technical governance. Lead technical lifecycle initiatives including upgrades, migrations, disaster recovery testing, and transformations to support adoption of SAP S/4HANA and cloud capabilities, driving automation and continuous improvement.
Location: Warsaw
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Manager level

Key Responsibilities

  • •Own end-to-end technical health of customer cloud landscapes, coordinating stability, performance, scalability, compliance, and internal stakeholder execution.
  • •Provide strategic cloud architecture and technical governance leadership by defining roadmaps, standards, and best practices aligned to business objectives.
  • •Proactively identify and manage risks, issues, and escalations, driving preventive actions and coordinating timely resolution with customers and internal teams.
  • •Lead landscape lifecycle and transformation activities, including upgrades, migrations, disaster recovery testing, major changes, and adoption of SAP S/4HANA and Clean Core principles.
  • •Drive automation, operational efficiency, and continuous improvement to deliver measurable outcomes and value realization from cloud investments.
Travel: Low travel

Pay and Benefits

Salary: PLN 213,800 - 402,800 annually

Key Requirements

  • •7+ years hands-on SAP Basis experience in implementation and steady-state scenarios (required), including operating systems, databases, networking, and technical architecture knowledge.
  • •7+ years extensive experience in SAP technical administration and operations.
  • •Customer-focused technical leadership experience handling critical situations, managing escalations, and building trusted stakeholder relationships.
  • •Strong analytical and problem-solving mindset with ability to lead and coordinate projects across global and virtual teams.
  • •Relevant SAP certifications and hyperscaler platform certifications (AWS, Azure, or GCP) are an advantage; fluent English and a bachelor’s degree or higher are required.
Experience:7+ yearsEnterprise cloud servicesSAP RISECloud operationsTechnical managed servicesEnterprise software
Education:Bachelor's in Computer Science, Engineering, Information Management, or related field
Skills:Customer focusTechnical leadershipStakeholder managementAnalytical thinkingProblem-solving
Languages:English
Tech Stack:SAPSAP BasisSAP HANASybaseUnix/LinuxNetworkingS/4HANAClean CoreAWSAzureGCPCloud automation

Company Brief

SAP
Global enterprise software company best known for ERP systems and business applications covering finance, supply chain, procurement, HR, analytics, and customer management for large organizations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Walldorf, Germany
Founded: 1972
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Glassdoor: 4.1
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