Lucid Motors

4 weeks ago

Assistant Service Manager - New Center Opening (Mission Viejo, Ca)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead the day-to-day operations of the Lucid Service Center in Mission Viejo, managing a team of advisors, technicians and parts staff to deliver world-class customer experiences. Drive continuous improvement, build a high-performing service team, and ensure timely repairs and strong customer relationships at a new center opening.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Manage and develop Service Team members and the day-to-day service business, including customer service interactions, reporting, and repairs.
•Performance Management: continually evaluate the performance of each employee and provide feedback to drive results.
•Select, train, and develop employees, ensuring all positions are filled in a timely manner.
•Support, implement and provide follow-up for all training.
•Ensure the team delivers the highest level of Lucid customer experience while developing lasting relationships.

Travel: Low travel

Pay and Benefits

Salary: USD 114,400 - 157,300 annually

Perks:MedicalDentalVision401kEquityPaid Leave

Key Requirements

•10+ years varied automotive service experience including measuring and holding team accountable for KPI’s (CSI, repair completion time, days down, PDI turnaround).
•Experience managing a team of technicians for selection, development, performance management, engagement and training.
•Exceptional ability to collaborate, motivate, and lead individuals, groups, and vendors.
•Verifiable track record of excellence in customer service.
•Valid driver’s license with no suspensions within the past year; ability to travel on an as-needed basis; willing to complete Lucid CPR training post hire.

Experience:10+ yearsAutomotiveEVService management

Skills:LeadershipCommunicationTeamworkCustomer serviceProblem-solving

Languages:English

Tech Stack:Microsoft OfficeDMS

Company Brief

Lucid Motors

Designs, engineers, and manufactures luxury electric vehicles and related charging and energy solutions, focusing on high-performance, long-range EVs and advanced vehicle technology for premium consumers.

Industry: Electric Vehicles

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Newark, California, United States

Founded: 2007

Website LinkedIn

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Lucid Motors

4 weeks ago

Assistant Service Manager - New Center Opening (Mission Viejo, Ca)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Manage and develop Service Team members and the day-to-day service business, including customer service interactions, reporting, and repairs.
•Performance Management: continually evaluate the performance of each employee and provide feedback to drive results.
•Select, train, and develop employees, ensuring all positions are filled in a timely manner.
•Support, implement and provide follow-up for all training.
•Ensure the team delivers the highest level of Lucid customer experience while developing lasting relationships.

Travel: Low travel

Pay and Benefits

Salary: USD 114,400 - 157,300 annually

Perks:MedicalDentalVision401kEquityPaid Leave

Key Requirements

•10+ years varied automotive service experience including measuring and holding team accountable for KPI’s (CSI, repair completion time, days down, PDI turnaround).
•Experience managing a team of technicians for selection, development, performance management, engagement and training.
•Exceptional ability to collaborate, motivate, and lead individuals, groups, and vendors.
•Verifiable track record of excellence in customer service.
•Valid driver’s license with no suspensions within the past year; ability to travel on an as-needed basis; willing to complete Lucid CPR training post hire.

Experience:10+ yearsAutomotiveEVService management

Skills:LeadershipCommunicationTeamworkCustomer serviceProblem-solving

Languages:English

Tech Stack:Microsoft OfficeDMS

Company Brief

Lucid Motors

Industry: Electric Vehicles

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Newark, California, United States

Founded: 2007

Website LinkedIn