Senior Technical Account Manager (Austin, Seattle, Denver)
Cloudflare
Austin, Seattle, Denver
Workplace: HybridFull timeUSD 114,000 - 158,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 8+ yearsSkills: ["Customer focus","Problem-solving","Independent work","Cross-functional collaboration","Prioritization"]Own the post-sales technical support experience for Cloudflare’s largest Enterprise customers, serving as the primary technical point of contact. You’ll provide proactive technical guidance, troubleshoot and drive escalations, and advocate customer needs across Product, Engineering, Customer Success, and Account teams. Act as an architectural governance partner using Cloudflare’s Well-Architected framework to prevent incidents by identifying security gaps, performance bottlenecks, and architectural drift.
