Sales & Service Lead - Williamsburg

Alo Yoga
United States
Workplace: OnsiteFull timeUSD 24 - 28 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Decision-making","Coaching","Communication","Customer focus"]

Lead an exceptional guest experience on ALO’s sales floor by driving engagement, guest education, and product knowledge. Coach and support Sales & Service Associates and Cashiers, using performance tools and feedback to close gaps. Partner with Operations & Visual Leads to execute cross-functional directives, manage reporting and budgets, and analyze metrics to drive store results—while maintaining strong customer relationships every day.

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Alo Yoga
Alo Yoga
20 hours ago

Sales & Service Lead - Williamsburg

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Lead an exceptional guest experience on ALO’s sales floor by driving engagement, guest education, and product knowledge. Coach and support Sales & Service Associates and Cashiers, using performance tools and feedback to close gaps. Partner with Operations & Visual Leads to execute cross-functional directives, manage reporting and budgets, and analyze metrics to drive store results—while maintaining strong customer relationships every day.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead guest experience by assessing guest connection and providing/supporting technical product education and coaching to address gaps
  • •Maintain daily client/customer relationships
  • •Analyze reports and metrics to strategize, deliver results, and implement action plans for deficient areas
  • •Ensure effective sales floor coverage by developing workforce solutions and leading selling initiatives
  • •Oversee Sales & Service Associates and Cashiers, including recruitment, development, and ongoing feedback using company performance tools

Pay and Benefits

Salary: USD 24 - 28 hourly
Perks:Health InsuranceDentalVision401kEmployee DiscountFree ClassesClothing Allowance

Key Requirements

  • •2+ years of work experience in a client-centric, sales environment
  • •Proven leadership capabilities with excellent decision-making
  • •Values feedback and is receptive and eager to coach and improve
  • •Self-motivated and results-driven individually and as a team
  • •Excellent interpersonal and written communication skills, aligned with ALO’s guiding principles
Experience:2+ years
Skills:LeadershipDecision-makingCoachingCommunicationCustomer focus

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn