Bid Manager, Customer Support

Beumer Group
United States
Workplace: RemoteFull timeUSD 115,000 - 125,000 annuallyFunction: Customer Support (Service Desk)Experience: 3-7 yearsEducation: bachelorsSkills: ["CRM","ERP"]

Lead end-to-end bid and proposal management for customer support and service offerings in the aftermarket automation space. Collaborate cross-functionally with Service Operations, Engineering, Field Service, Supply Chain, Finance, and Sales to create accurate, competitive proposals that align with capabilities and business objectives from RFP/RFQ analysis through award and handover.

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FursaFursa
Beumer Group
Beumer Group
3 months ago

Bid Manager, Customer Support

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Lead end-to-end bid and proposal management for customer support and service offerings in the aftermarket automation space. Collaborate cross-functionally with Service Operations, Engineering, Field Service, Supply Chain, Finance, and Sales to create accurate, competitive proposals that align with capabilities and business objectives from RFP/RFQ analysis through award and handover.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Lead customer support bid creation, owning scope definition, assumptions, timelines, and submission deliverables
  • •Drive costing alignment across service labor, travel, spare parts, subcontractors, and tooling to ensure accurate and executable proposals
  • •Manage the full bid lifecycle for service and support-related proposals, from request receipt through submission and structured handover
  • •Analyze customer RFPs, RFQs, and service requests to define scope, risks, and cost drivers
  • •Coordinate internal bid reviews to validate technical feasibility, operational readiness, pricing logic, and financial performance

Pay and Benefits

Salary: USD 115,000 - 125,000 annually
Perks:Health InsuranceDental401kLife InsuranceAnnual Bonus

Key Requirements

  • •Bachelor’s degree in Engineering, Business, Operations, or a related field (or equivalent experience)
  • •3–7 years of bid management, proposal management, or service commercial roles
  • •Experience in intralogistics automation, material handling systems, industrial automation, or capital equipment service environments
  • •Strong project management, communication, and cross-functional coordination skills
  • •Ability to interpret technical documentation and translate it into clear, executable commercial proposals
Experience:3-7 yearsIntralogisticsAutomationCapital equipment
Education:Bachelor's
Skills:CRMERP
Languages:English
Tech Stack:CRMERP

Company Brief

Beumer Group
Designs, manufactures and services intralogistics systems including conveying, loading, palletising, packaging and sortation solutions for industries such as logistics, cement, mining and food processing worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Beckum, Germany
Founded: 1935
WebsiteLinkedIn