Affirm

4 weeks ago

Client Success Specialist II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Join Affirm’s Revenue team as a Client Success Specialist II to nurture merchant relationships, drive revenue growth, and ensure client satisfaction. You’ll manage proactive client strategies, identify upsell opportunities, provide responsive support, conduct performance reviews, and collaborate cross-functionally to align client goals with internal priorities in a fast-paced fintech environment.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Deliver a proactive client management strategy to encourage growth and retention with merchant partners.
•Identify and execute upsell and cross-sell opportunities across a broad portfolio to enhance client value.
•Provide prompt and effective support to address client needs and inquiries.
•Conduct regular performance reviews and gather client feedback.
•Collaborate with internal teams to resolve client issues and requests promptly.

Pay and Benefits

Perks:Health InsuranceTime Off

Key Requirements

•Bachelor's degree with 3-5 years of account management experience, preferably in the financial technology industry.

Experience:3-5 yearsFintechRevenue growth

Education:Bachelor's

Skills:CommunicationRelationship managementCrmSalesforceGooglesuite

Languages:English

Tech Stack:SalesforceGoogle Suite

Company Brief

Affirm

Provides point-of-sale lending and buy-now-pay-later (BNPL) solutions for consumers and merchants, enabling installment payments, consumer financing, and embedded financial services through APIs and partnerships with retailers and platforms.

Industry: Lending

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2012

Website LinkedIn

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Affirm

4 weeks ago

Client Success Specialist II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Deliver a proactive client management strategy to encourage growth and retention with merchant partners.
•Identify and execute upsell and cross-sell opportunities across a broad portfolio to enhance client value.
•Provide prompt and effective support to address client needs and inquiries.
•Conduct regular performance reviews and gather client feedback.
•Collaborate with internal teams to resolve client issues and requests promptly.

Pay and Benefits

Perks:Health InsuranceTime Off

Key Requirements

•Bachelor's degree with 3-5 years of account management experience, preferably in the financial technology industry.

Experience:3-5 yearsFintechRevenue growth

Education:Bachelor's

Skills:CommunicationRelationship managementCrmSalesforceGooglesuite

Languages:English

Tech Stack:SalesforceGoogle Suite

Company Brief

Affirm

Industry: Lending

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2012

Website LinkedIn