Motor Claims Handler (Bournemouth, ENG, GB, BH1 2NF)

Allianz
Leeds
Workplace: HybridContractGBP 26,227.5+ annuallyFunction: Insurance & ActuarialSkills: ["Communication","Organisational","Multitasking","Attention to detail","Collaboration"]

Join the Motor Claims team to register, investigate, negotiate, and settle motor insurance claims fairly and efficiently. Handle a varied caseload, including identifying potential fraud through evidence and risk assessment, maintaining reserves, and processing payments. Work with underwriters, suppliers, solicitors, and loss adjusters to resolve claims smoothly, escalate cases outside your authority, and support team development while improving processes and the customer experience.

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FursaFursa
Allianz
Allianz
18 hours ago

Motor Claims Handler (Bournemouth, ENG, GB, BH1 2NF)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Join the Motor Claims team to register, investigate, negotiate, and settle motor insurance claims fairly and efficiently. Handle a varied caseload, including identifying potential fraud through evidence and risk assessment, maintaining reserves, and processing payments. Work with underwriters, suppliers, solicitors, and loss adjusters to resolve claims smoothly, escalate cases outside your authority, and support team development while improving processes and the customer experience.
Location: Leeds
Workplace: Hybrid
Employment Type: Contract · 12 months
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Register and validate new motor claims accurately and promptly, applying policy terms and conditions.
  • •Investigate, negotiate, and settle claims within authority limits to deliver fair, timely outcomes.
  • •Manage a varied caseload, including identifying and handling potential fraud using evidence gathering and risk assessment.
  • •Maintain accurate reserves and process payments in line with company guidelines and regulatory standards.
  • •Liaise with underwriters, suppliers, solicitors, and loss adjusters, escalate cases outside authority, and support internal tasks within agreed timeframes.

Pay and Benefits

Salary: GBP 26,227.5 annually
Perks:Annual BonusPensionHybrid WorkingRetail Discounts

Key Requirements

  • •Register and validate new motor claims promptly and accurately, applying policy terms and conditions.
  • •Investigate, negotiate, and settle claims within authority limits while delivering fair and timely outcomes.
  • •Manage a busy, varied caseload with strong organisational, multitasking, and attention-to-detail skills.
  • •Confidently work in a telephony-based environment and communicate with a customer-focused approach.
  • •Work well under pressure, meet deadlines, and make sound decisions, collaborating with a team-oriented mindset.
Experience:InsuranceClaims handling
Skills:CommunicationOrganisationalMultitaskingAttention to detailCollaboration
Tech Stack:Artificial Intelligence

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn