Account Manager Groceries - Romania

Delivery Hero
Bucharest
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 4+ yearsSkills: ["Communication","Negotiation","Analytical thinking","Organization","Self-motivation"]

Own and grow relationships with Glovo’s top grocery partners in Romania by translating their needs into data-driven business plans. Monitor partner KPIs, analyze assortment and conversion performance, and deliver growth through marketing activations and Q-commerce delivery know-how. Build reporting dashboards, onboard new partners with the right tools, and continuously incorporate partner feedback into product, marketing, and operational improvements.

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FursaFursa
Delivery Hero
Delivery Hero
14 hours ago

Account Manager Groceries - Romania

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Own and grow relationships with Glovo’s top grocery partners in Romania by translating their needs into data-driven business plans. Monitor partner KPIs, analyze assortment and conversion performance, and deliver growth through marketing activations and Q-commerce delivery know-how. Build reporting dashboards, onboard new partners with the right tools, and continuously incorporate partner feedback into product, marketing, and operational improvements.
Location: Bucharest
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and maintain relationships with top Glovo grocery partners through consistent proactive communication, meetings, and business reviews.
  • •Develop and execute partner growth plans using deep technical understanding of the Q-commerce delivery model, marketing activations, and assortment performance.
  • •Analyze partner business performance by reviewing main KPIs and ensuring growth.
  • •Prepare reports and dashboards for partners and use them to identify operational improvements.
  • •Onboard new partners and translate partner feedback into product, marketing, and operations improvements.

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceEquityRemote WorkParental Leave

Key Requirements

  • •4+ years of experience managing large corporate accounts with multiple stakeholders and objectives.
  • •Knowledge of the Retail & Grocery industry (significant plus).
  • •Strong analytical and commercial problem-solving skills.
  • •Excellent communication and negotiation skills.
  • •Full proficiency in Romanian and fluent English; computer literate with Google Docs, MS Office, and Salesforce.
Experience:4+ yearsRetailGroceryQ-commerceTechnology
Skills:CommunicationNegotiationAnalytical thinkingOrganizationSelf-motivation
Languages:RomanianEnglish
Tech Stack:Google DocsMS OfficeSalesforce

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
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