Beauty Advisor - Gran Via (Bilbao) (Bilbao, ES)

Sephora
Bilbao
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer focus","Communication","Customer service","Continuous learning"]

Act as a key service owner for clients in a Sephora store in Bilbao—welcoming customers, understanding their needs, advising on beauty products, and building loyalty. Develop deep product and market knowledge across fragrance, makeup, and skincare, working closely with a passionate team to deliver memorable customer experiences and continuously improve through learning and collaboration.

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FursaFursa
Sephora
Sephora
3 hours ago

Beauty Advisor - Gran Via (Bilbao) (Bilbao, ES)

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Last checked: 3 hours agoStatus: Live

Job Summary

Act as a key service owner for clients in a Sephora store in Bilbao—welcoming customers, understanding their needs, advising on beauty products, and building loyalty. Develop deep product and market knowledge across fragrance, makeup, and skincare, working closely with a passionate team to deliver memorable customer experiences and continuously improve through learning and collaboration.
Location: Bilbao
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Own the customer service experience: welcome clients, advise them, and drive loyalty.
  • •Ensure customer satisfaction by understanding needs and responding effectively.
  • •Share daily activities with an expert beauty and customer service team.
  • •Build and grow product knowledge and understanding of the perfumery and cosmetics market.
  • •Contribute to memorable client experiences in a physical store environment.

Key Requirements

  • •Valuable experience as a beauty advisor/consejero/a de belleza.
  • •Strong passion for the beauty world.
  • •High level of English (or other languages) is valued.
  • •Be willing to actively take ownership of customer service and client satisfaction.
  • •Be able to develop product knowledge and stay informed about the cosmetics/perfumery market.
Experience:BeautyRetailCustomer service
Skills:Customer focusCommunicationCustomer serviceContinuous learning
Languages:English

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn